We will count on you to:
• Assists candidates regarding interview scheduling, special assessment scheduling and travel
coordination if needed; requires securing appropriate business approvals, completing travel request
forms, and submitting the required information to MMCo Corporate Travel for approval and set up
candidate travel; follows up with candidate regarding travel contact and Candidate Travel Expense
Forms.
• Manages and updates the pre-boarding routes and processes, and documents as needed; partners
with Human Resource Business Partners (HRBP’s) to ensure new hire temporary paperwork has been
provided, signed and returned, as well as follow up with full-time hires regarding missing or incomplete
documentation during pre-boarding process.
• Tracks invoices related to background checks, special assessments, agency hire invoices, and personal
candidate travel; follows up on invoices with National Accounting Center (NAC), as appropriate for
invoices.
• Ensures New Hire data integrity; identifies missing or incomplete documentation for new hires, based
on data integrity reporting; reviews and analyzes data and provides recommendation to ensure process
improvement and efficiency.
• Liaises with the HR Operations team to ensure all required information is gathered and data is
complete.
• Develops and maintain Standard Operating Procedures (SOPs), case tracking accuracy, operational
oversight, communications, and documentation to support HRS quality initiatives.
• Ensures operations team adheres to compliance/regulatory/company policies to ensure Company
compliance and minimize risk.
• Collaborates with internal HRS departments as well as HR partners and COEs to ensure efficient and
effective service delivery.
What you need to have:
• Post/Graduate in any stream, (HR stream is an add on advantage)
• Minimum 3+ years’ experience in a large professional organization in TA Operations or Recruitment
Industry
• Experience in any HRMS / ATS tool, Workday experience is added on.
• Excellent written & verbal communication skills
• Strong multi-tasking and analytical skills
• Effective and Accurate reporting skills
What makes you stand out?
• Previous experience with Workday and ServiceNow
• Hands on knowledge about candidate to colleague background check/Pre-employment screening
• Working knowledge of Microsoft Excel
• Well-developed skills and the demonstrated ability to work in a globally matrixed and significantly
multi-geography, multi-cultural offshore service delivery environment.
• Exceptional Communication Skills
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and problem-solving skills, attention to details
Skills Required
- Postgraduate degree (any stream)
- Postgraduate in HR (advantage)
- Minimum 3+ years in TA Operations or Recruitment
- Experience with HRMS/ATS tools
- Workday experience
- Excellent written and verbal communication skills
- Strong multi-tasking and analytical skills
- Accurate reporting skills
- Experience with ServiceNow
- Hands-on knowledge of background checks / pre-employment screening
- Working knowledge of Microsoft Excel
- Ability to work in a global, matrixed, multi-geography service delivery environment
- Executive presence, strong research and problem-solving skills, attention to detail
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].








