Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Specialist, T&E. Only candidates located in Metro Manila, Philippines to apply.
Job Summary:
The T&E Specialist is accountable for overseeing the partnership, customer service, audit, and administration of the Business Travel and Entertainment Expense Company policy.
Essential functions:
- Research, review, support, and respond to all inquiries from employees, crew, and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to traveler base.
- Administer all Travel programs with established Banking partner(s).
- Process all expense reports, petty cash, T&E and purchasing card charges and payments within established timeframes to maximize global rebate and financial reporting.
- Research, timely and accurately report and resolve all aged or delinquent travel program charges, disputed items, receivables, and audit items.
- Communicate, collaborate, and partner with other departments, team members, and external vendors to resolve invoice and payment problems in a timely manner by taking a proactive approach and following through to payment.
- Perform other job-related functions as assigned and assist to provide cross trained coverage to other areas on the team. Coordinate and/or participate in special projects.
- Support Accounts Payable Leaders in accomplishing department goals related to servicing our internal and external customers and vendors.
- Adhere to and promote Company values, strategies, policies, and compliance measures.
Comply and ensure proper internal document controls, policies, and procedures, in Accounts Payable.
Qualifications:
- 2+ years of experience in a processing and customer service department, in a high-paced electronic environment. Accounts Payable, T&E/P-card administration and/or audit experience, or other related accounting experience preferred.
- Experience with Oracle Financial Systems and full understanding of procure-to-pay process is preferred.
- Strong communication skills both verbal and written.
- Excellent customer service skills. Strong organizational/multi-tasking and prioritizing skills. Ability to work in a flexible and dynamic environment. Team oriented person who can focus on the details. Proven ability to interact with all levels of the organization. Creative thinker and solutions oriented.
Amenable to working an 8:00 PM–5:00 AM Philippine Time (PHT) shift.
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Skills Required
- At least 2 years of experience in a processing and customer service department within a high-paced electronic environment
- Accounts Payable, travel and entertainment or purchasing card administration and/or audit experience, or related accounting experience
- Experience with Oracle Financial Systems
- Full understanding of the procure-to-pay process
- Strong verbal and written communication skills
- Excellent customer service skills
- Strong organizational, multitasking, and prioritization skills
- Ability to work in a flexible and dynamic environment
- Team-oriented, detail-focused, creative, and solutions-oriented approach
- Ability to interact with all levels of the organization
- Amenability to work an 8:00 PM to 5:00 AM Philippine Time shift
- Must be located in Metro Manila, Philippines
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
