ABOUT THIS POSITION
Right now, we are looking for an outstanding, brilliant, and driven Specialist QA Engineer to join our growing team. The Specialist QA Engineer is responsible for testing the company's products to ensure that company standards and specifications are met. Responsibilities include executing test cases, creating and running automated scripts, creating defect reports, and working with Application Engineering to troubleshoot issues. The Specialist QA Engineer will perform some, or all, of the following types of testing: functional, regression, usability, and load/performance. Also, the Specialist QA Engineer works closely with the Manager, Application Engineering to ensure that the product is meeting the Waystar quality standards.WHAT YOU'LL DO
- Possesses domain expertise in one or more sections of a Waystar engineered product (UI, back-end, X12, security, etc.)
- Takes ownership of project priorities, deadlines, and deliverables
- Able to convert complex manual test cases into automated tests, including Web, service, and API tests, and tests with no existing pattern to follow
- Automated tests produced demonstrate sophistication of readability/reusability of code, and can employ complex SQL scripting
- Capable of analyzing functional requirements documents, and identifying gaps in those requirements, with respect to the product they apply to
- Can design and execute load tests, and comprehensive automated tests for complex systems
- Develops, runs, and maintains manual tests and test cases within the software test suite; follows up with leadership to have test plans reviewed and approved, executes tests, & records results and defects
- Works with Application Engineers to reproduce & resolve problems in the functionality, accuracy, and efficiency of new or enhanced software features built by Application Engineering
- Ensures the quality of Application Engineering releases, and that Application Engineering efforts match their functional requirements
- Thoroughly understands and follows Application Engineering and QA processes and procedures
- Within scope of assignments, establishes and maintains thorough and accurate documentation of work and communicates technical issues to Application Engineers, QA leadership, Lead Application Engineers, and Managers, Application Engineering
- Analyzes and reproduces problems reported by Client Success; acquires a complete set of relevant data, so that the problem can be accurately characterized
- Can code simple productivity tools to further aid QA Engineering productivity; capable of extending the QA automated test framework, to allow other QA Engineers to write new types of tests
- Additional duties as assigned
WHAT YOU'LL NEED
- 5+ years’ experience with Azure DevOps or other test management applications
- 5+ years’ experience writing SQL queries
- 2+ years’ experience programming with C#
- 2+ year(s) of experience programming with Selenium
- High attention to detail
- Ability to execute recurring tasks with precision
- Strong analytical and troubleshooting capabilities
- Self-motivated and driven
- Bachelor’s degree in related field or equivalent work experience
Preferred Skills:
- 5+ years’ experience in a Quality Assurance role is preferred
- Experience with X12 or Healthcare Revenue Cycle Management is preferred
- Experience with Microsoft SQL Server Management Studio (SSMS) is preferred
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 5+ years experience with Azure DevOps or other test management applications
- 5+ years experience writing SQL queries
- 2+ years programming with C#
- 2+ years programming with Selenium
- Possess domain expertise in one or more product areas (UI, back-end, X12, security, etc.)
- Ability to convert manual test cases into automated tests for Web, service, and API tests
- Ability to design and execute load/performance tests and complex automated tests
- High attention to detail
- Strong analytical and troubleshooting capabilities
- Ability to execute recurring tasks with precision
- Self-motivated and driven
- Bachelor's degree in related field or equivalent work experience
- Experience with X12 or Healthcare Revenue Cycle Management
- Experience with Microsoft SQL Server Management Studio (SSMS)
- 5+ years experience in a Quality Assurance role
Waystar Compensation & Benefits Highlights
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Retirement Support — A 401(k) plan with a clearly defined employer match is highlighted, and the match is characterized as solid relative to standard offerings.
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Leave & Time Off Breadth — PTO and paid holidays are described as generous, with additional options such as volunteer time off enhancing overall time‑off access.
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Parental & Family Support — Paid maternity, paternity, and adoption leave are available, and fertility support is included as part of the family‑focused package.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.