ABOUT THIS POSITION
Responsible for overseeing Development Engineering functions but is not a match to the Top Development Engineering - Corporate role or any of the Information Technology function Head roles. May be responsible for overseeing the technology development engineering function in a sub-part of the overall organization (other than a Group, Region, Division, Country), a part of the organization’s product development/engineering functions, such as hardware, software, systems, telecommunications, or product design and engineering, or is one of several executives responsible for oversight of the function at the Corporate level. Responsibilities include overseeing the creation, development, and design of the organization’s products, engineering services, and may include the research function. If incumbent is responsible for development engineering for a business unit, match to Top Development Engineering - Business Unit. Select Corporate, Group or Division, as appropriate for each match for Executive Scope of Responsibility.WHAT YOU'LL DO
* Define and execute the overall engineering strategy and roadmap, aligning with Waystar's business objectives and product vision.
* Lead, mentor, and grow a diverse team of engineering leaders and individual contributors, fostering a culture of innovation, collaboration, and excellence.
* Oversee the design, development, and deployment of Waystar's core platform and product offerings, ensuring scalability, reliability, security, and performance.
* Drive technical architecture decisions, promoting best practices in software development, quality assurance, and DevOps.
* Collaborate closely with product management, sales, and other executive teams to translate business requirements into technical solutions and deliver exceptional value to customers.
* Manage engineering budgets, resource allocation, and project timelines to ensure efficient execution and delivery.
* Stay abreast of emerging technologies and industry trends, evaluating their potential impact and incorporating relevant advancements into Waystar's technical strategy.
* Represent Waystar's engineering vision externally to customers, partners, and the broader tech community.
WHAT YOU'LL NEED
* Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
* 15+ years of progressive experience in software engineering, with at least 8 years in a senior leadership role managing large-scale engineering organizations.
* Proven track record of building and scaling successful, high-performing engineering teams in a fast-paced, growth-oriented environment.
* Deep expertise in modern software architecture, cloud platforms (AWS preferred), microservices, and agile development methodologies.
* Strong understanding of data security, privacy regulations (e.g., HIPAA), and compliance requirements in the healthcare industry.
* Exceptional strategic thinking, problem-solving, and decision-making skills.
* Excellent communication, interpersonal, and presentation abilities, with experience engaging effectively with technical and non-technical stakeholders at all levels.
* Experience with mergers and acquisitions integration from an engineering perspective is a plus.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
- 15+ years of progressive software engineering experience
- At least 8 years in a senior leadership role managing large-scale engineering organizations
- Track record of building and scaling high-performing engineering teams
- Expertise in modern software architecture, cloud platforms, microservices, and agile development methodologies
- Strong understanding of data security, privacy regulations such as HIPAA, and healthcare compliance requirements
- Strategic thinking, problem-solving, and decision-making skills
- Excellent communication, interpersonal, and presentation abilities
- Experience engaging technical and non-technical stakeholders at all levels
- AWS experience
- Experience with mergers and acquisitions integration from an engineering perspective
Waystar Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage is broad, with multiple plan choices and HSA support highlighted. Mental-health resources and wellness programs extend coverage beyond the basics.
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Parental & Family Support — Paid parental leave for maternity, paternity, and adoption is explicitly provided, alongside fertility and family‑planning support. Childcare benefits and a post‑parental return‑to‑work program further reinforce family coverage.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and paid volunteer time off are consistently emphasized. Some roles use flexible or unlimited time off, adding additional latitude for time away.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.