Jobs at Waystar

As a Senior Software Engineer, you'll design, implement, and improve scalable healthcare solutions, work collaboratively in technical discussions, and ensure engineering excellence.

Entry-level sales development role that provides structured sales and client-support training. Responsibilities include generating leads, prospecting, closing new accounts, following up on marketing referrals, preparing proposals, managing account relationships, communicating product information, and developing territory strategies to increase market penetration.

Entry-level sales role designed to transition candidates into a sales career. Responsibilities include completing product and industry training, generating leads, prospecting, closing accounts, preparing proposals and contracts, managing customer relationships, executing territory strategies, and following up on marketing-generated referrals.

Leads implementation of Waystar healthcare payment and revenue cycle solutions from sales transition through production and support handoff. Manages project plans, milestones, risks, issues, resources, reporting, client communications, strategic reviews, and transition documentation. Requires healthcare billing or operations knowledge, strong organization, analytical ability, and communication skills while coordinating internal teams, clients, and vendor partners.

The Account Executive prospects and develops sales opportunities, follows up on marketing leads, prepares proposals and presentations, manages account relationships, communicates product information, and executes territory strategies. The role requires meeting quota-based objectives, maintaining sales and industry knowledge, preparing performance reports, and collaborating with sales leadership to drive healthcare revenue cycle business growth.

Generates and qualifies enterprise sales leads through territory research, outbound prospecting, account profiling, and telemarketing. Contacts senior healthcare executives, educates prospects about Waystar solutions, provides lead-quality feedback to marketing, supports events and promotions, and tracks activity in Salesforce. The role is accountable for sales development metrics, relationship building, and identifying qualified opportunities for the enterprise sales team.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.

Entry-level sales development role involving structured training, lead generation, prospecting, account relationship management, presentations, proposals, contract preparation, follow-up on marketing leads, territory strategy, and closing new accounts. The representative transitions from client support training into a sales career while developing product, industry, and selling expertise.

Leads reliability engineering for critical platforms by improving scalability, performance, observability, automation, and incident response. Designs SLOs, error budgets, monitoring, recovery mechanisms, and infrastructure solutions; conducts root cause analyses and postmortems; supports distributed systems, Kubernetes, cloud platforms, IaC, and CI/CD pipelines. Provides technical leadership across engineering teams, mentors engineers, and applies AI tools to automate workflows and improve operational efficiency.

Manages commercial quoting, contracting, SKU and pricing processes, order acceptance, and backlog accuracy. Supports Sales by preparing and reviewing quotes, maintaining quoting tools, coordinating testing and implementation, and resolving order obstacles. Partners with Product Management, Finance, Legal, Information Technology, Sales Enablement, and customers to improve quote-to-cash processes, develop documentation, monitor service levels, and ensure contract and corporate-policy compliance.

Staff Software Engineer responsible for designing and implementing resilient, scalable, high-performance healthcare software across the full application stack. The role develops frontend and backend services using VueJS, NodeJS, Java, Spring, AWS, databases, and APIs; contributes to technical and product strategy; promotes testing and engineering excellence; and works independently across distributed systems. Preferred experience includes generative AI, machine learning, Kafka, data pipelines, statistics, and healthcare technology.

Build and maintain scalable full-stack payment, account management, and reporting applications for healthcare providers and patients. Responsibilities include designing features, collaborating with product and UX teams, testing, code reviews, troubleshooting production issues, documenting architecture, improving development processes, and mentoring junior engineers. The role requires PHP, MySQL, Vue, JavaScript, distributed systems, AWS SQS, testing, monitoring, and AI-assisted development experience.

Build and maintain full-stack web applications for healthcare payment processing, account management, and reporting. Develop across client-side JavaScript, HTML, CSS, server-side PHP, and SQL; design scalable systems; modernize legacy applications; collaborate with Product and UX; implement testing, monitoring, and asynchronous processing; mentor junior engineers; and lead the team’s technical roadmap.

Supports cross-functional business transformation initiatives by managing project workstreams, plans, milestones, risks, and deliverables. Analyzes business needs and data, prepares leadership communications, coordinates stakeholders, and drives execution. The role also applies AI, automation, and analytics to improve workflows and operational efficiency while identifying problems and recommending practical solutions.

Designs, implements, secures, and supports multi-site enterprise networks across on-premises, cloud, and hybrid environments. Responsibilities include routing and switching, wireless, firewalls, VPNs, network access control, Zero Trust architecture, segmentation, incident response, performance optimization, modernization, documentation, change management, and technical mentorship. Serves as an escalation point for complex incidents and supports highly available production infrastructure.

Supports marketing campaign execution across prospecting, lead generation, nurturing, retention, and cross-sell initiatives. Coordinates inbound leads, email campaigns, webinars, database hygiene, QA, and campaign reporting. Creates Marketo programs and Salesforce campaigns, analyzes performance results, supports marketing technology implementation, and collaborates with cross-functional teams to meet campaign goals and deadlines.

Serves as the primary client contact for Waystar solution setup and design during healthcare revenue cycle implementations. Ensures contracted deliverables meet requirements, manages deadlines, builds relationships with client stakeholders and executives, communicates implementation issues, assesses root causes and impacts, recommends solutions and costs, and reports on customer success. Requires healthcare revenue cycle expertise, technology and database knowledge, HIPAA familiarity, troubleshooting skills, and up to 20% travel.

Design, develop, test, deploy, and maintain scalable software applications. Responsibilities include writing quality code, troubleshooting production issues, contributing to architecture and technical direction, participating in the full software development lifecycle, mentoring junior engineers, and optimizing application performance, scalability, and security.

The Software Engineer II is responsible for designing, developing, and implementing web and process applications, troubleshooting technical issues, and collaborating with teams to enhance software solutions.

Design, develop, test, and implement web and core processing application features. Troubleshoot production issues, write and unit-test .NET and SQL Server code (including table and stored-procedure design), assist QA and deployments, estimate and track tasks, mentor engineers, and propose/refactor technical solutions to meet business requirements.