Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
As a Specialist in Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth operation of the end-to-end OTI process. This position is ideal for candidates with a minimum of 1 year of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process, including order processing, invoicing, while maintaining a high level of accuracy and customer satisfaction.
Responsibilities
- Enter customer orders/contracts for hardware, software and services
- Track and manage orders/contracts, updates and cancellations
- Create and administrate purchase orders for internal and external vendors
- Prepare, issue and submit customer invoices
- Maintain and review data in relevant systems and databases
- Daily monitoring of invoicing and management of dashboard (transaction)
- Review and resolve billing inquiries
- Respond to inquiries from business and customers
- Ensure compliance with the Group’s controls, policies and procedures
Required Qualifications
- Ability to communicate orally and in writing in English and Spanish.
- Sound knowledge of SAP ERP, especially modules SD and MM.
- At least Bachelor’s degree in finance, accounting, business administration or a related field
- Sound knowledge of MS Office package, especially MS Excel
- Flexibility, accuracy and enjoying working in a team
- 1+ years of relevant experience, ideally in an industrial or IT company
- Ability to work with large datasets and have high dara affinity
- An understanding of accounting principles and commitment to maintaining compliance with company standards and policies
- Effective verbal and written communication skills are essential, as you will interact with customers and colleagues.
- Exceptional attention to detail and a commitment to maintaining data accuracy
- Ability to work collaboratively in a team-oriented environment and independently
- Willingness to adapt to changing processes and learn new tools and systems
- A strong customer-centric approach with a commitment to ensuring customer satisfaction
- Effective time management in order to meet deadlines
We offer
- Contract of employment
- Hybrid model of work
- Insight and Knowledge of cutting-edge technologies
- Various options for personal development (career paths, internal recruitment, training, assisting ad hoc projects etc.)
- Possibility to use foreign languages daily
- Teamworking and supportive atmosphere
- Life insurance, private medical care, Multisport card
- 26 days of holiday regardless of seniority
- Cafeteria Program
Pay Transparency Statement
The monthly base salary for this position starts from 8,500.00 PLN gross.
Actual compensation will depend on factors such as qualifications, skills, competencies, geographic location, and relevant experience. Certain roles may include additional components beyond base salary, such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.
More about us
Brightest minds + technology and innovation + business transformation
The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
#LI-RD1
#LI-Hybrid
Skills Required
- Fluent oral and written communication in English and Spanish
- Sound knowledge of SAP ERP, especially SD and MM modules
- Bachelor's degree in finance, accounting, business administration or related field
- Proficiency with MS Office, especially Microsoft Excel
- Flexibility, accuracy and ability to work in a team
- Minimum 1 year of relevant experience, ideally in an industrial or IT company
- Ability to work with large datasets and high data affinity
- Understanding of accounting principles and compliance
- Effective verbal and written communication skills for interacting with customers and colleagues
- Exceptional attention to detail and commitment to data accuracy
- Ability to work collaboratively and independently
- Willingness to adapt to changing processes and learn new tools
- Customer-centric approach and effective time management to meet deadlines
Diebold Nixdorf Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.
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Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
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Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
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Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.
Diebold Nixdorf Insights
What We Do
Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
