Specialist - IT Product Development / The AI Integration developer

Posted 2 Days Ago
Be an Early Applicant
Paseo Real, Atizapán de Zaragoza, México
Senior level
Fintech • HR Tech • Insurance • Consulting
The Role
The AI Integration developer is responsible for coding, testing, and debugging solutions for the AI Support product, particularly an AI Bot using LLM technology. The role involves collaboration with international stakeholders, designing scalable data models, and providing technical support, while adhering to best practices in integration and change management.
Summary Generated by Built In

Company:Marsh

Description:

MMC is seeking candidates for the following position based in the Mexico City office and be onsite 3 days a week:

Specialist - IT Product Development / The AI Integration developer

What can you expect?

The AI Integration developer will play a crucial role in coding, testing, and debugging workflow solutions within the AI Support product. You will work under the guidance of the product manager to meet deliverables and contribute significantly to our AI Bot product development. This role requires a balance of independence in designing and developing technical modules, along with collaborative efforts in team projects and technical support.

Understands and coordinates potential dependencies across solution design, development, testing, deployment, support, and maintenance activities, ideally supporting an AI Bot built on a LLM, plus integration with other ITSM and Knowledge platforms

What is in it for you?

  • Collaborate with international stakeholders to convert complex requirements into innovative tech solutions.
  • Design, test, and deploy scalable data models and machine learning frameworks, revolutionizing business operations.
  • Join a forward-thinking team dedicated to pioneering the future of corporate services.
  • Enjoy unlimited access to a vast range of courses and professional training through Udemy to continually enhance your skills and knowledge

We will count on you to:

  • Develop, code, test, and debug software programs, with a focus on building experience APIs using REST APIs, data aggregation, and string formatting.
  • Demonstrate a strong understanding of integration patterns, best practices, and the organization’s change management and security policies.
  • Work independently on the design and development of technical modules, demonstrating innovation and efficiency.
  • Assist in diagnosing and solving coding problems, contributing to the stability and quality of AI Bot built on a large language model.
  • Provide high-level technical support to clients, addressing existing problems and ensuring customer satisfaction.
  • Support help desk operations, monitoring trends from support calls to inform senior team members about the performance of existing systems.
  • Serve as a technical resource for analysts and other team members, sharing knowledge on system configurations, API management practices, and enterprise automation tools (iPaaS, APIM, RPA).

Collaborate with the team to develop comprehensive project plans, effectively communicate software development strategies, and ensure timely delivery of project milestones.

What you need to have:

  • Bachelor’s degree in a technology related discipline;
    OR a combination of work experience, education and training equivalent to a four-year college degree in a technology related discipline.
  • 5+ years development experience, ideally with LLM AI solutions, plus ITSM and Knowledge platforms
  • 3+ years’ experience managing related projects;
  • 3+ years’ experience working as part of results-oriented project teams.
  • Proven experience delivering development solutions in large IT environments, with focus on service delivery.
  • Proven ability to work to deadlines and within budget constraints.
  • Previous experience working in a matrix organization.
  • Previous success working in a dynamic environment with the ability to adapt to changing priorities

What makes you stand out?

  • Working knowledge of various best practice frameworks such as ITIL, service management, project management, etc.

If you are interested, please send your CV in English.

Interviews will be held in English.

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman s serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week.

Top Skills

AI
Llm
The Company
HQ: New York, NY
78,000 Employees
On-site Workplace
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries.

Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity.

Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics.

Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people.

Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society.

Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

Similar Jobs

Takeda Logo Takeda

Site Digital, Data & Technology Lead

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Colonia México, Nezahualcóyotl, México, MEX
50000 Employees

Mondelēz International Logo Mondelēz International

Sr. Product and Process Developer

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Tlalnepantla, Tlalnepantla de Baz, México, MEX
90000 Employees

Mondelēz International Logo Mondelēz International

Associate Principal Engineer

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Salinas, Tonatico, México, MEX
90000 Employees

Global Payments Inc. Logo Global Payments Inc.

Jr Developer .Net

eCommerce • Fintech • Payments
Las Lomas, Temoaya, México, MEX
24000 Employees

Similar Companies Hiring

Eastwall Thumbnail
Software • Information Technology • Consulting • Cloud • Big Data Analytics • Artificial Intelligence • App development
Denver, CO
20 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account