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Team Overview
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.This role is a key position within a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across multi-locations. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN Six Sigma methodology, and the supporting framework, to deliver business transformation.
The Process Engineer will have daily interaction with the BPR management team as well as oversight of key processes in terms of efficiency and effectiveness. As a Process Engineer, you will be responsible for reviewing processes within the Operations environment (internal and external) and recommending efficiency and effectiveness changes. You will be responsible to drive these changes in the Operational environment with the Operational Leaders.
Come be a part of our team – you’ll work with great people, pioneering processes, procedures, products and cutting-edge technology. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
- Ability to set-up, facilitate and lead service improvement / ’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping).
- Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint.
- A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success.
- Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organisation.
- Experience of hands-on implementation of continuous improvement programs and Lean solutions.
- Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure.
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts.
- Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements.
- Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between.
- Business Degree or equivalent work experience
- To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking.
- To work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change.
- To lead and facilitate LEAN/process improvement based workshops to drive ideas and solutions.
- To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
- To identify trends and process variations as part of establishing a continuous improvement monitoring system
- To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
- To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
- To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
- To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements.
- To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
- To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times.
- To set up a program, deliver coaching and run projects pan jurisdiction.
- To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects.
Required Knowledge And Experiences
- Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt.
- Minimum 6-8 years proven continuous improvement experience from a similar role, including project management and business analysis.
- Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Consultant, Business Operations
Skills Required
- Accredited Lean Six Sigma Green Belt certification
- Six to eight years of continuous improvement experience in a similar role
- Experience with project management and business analysis
- Strong understanding of continuous improvement, Six Sigma, Lean, and value stream mapping
- Proficiency with Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
- Experience designing or implementing continuous improvement frameworks in a multijurisdictional organization
- Hands-on experience implementing continuous improvement programs and Lean solutions
- Experience designing remediation plans for productivity and efficiency issues
- Business degree or equivalent work experience
- Lean Six Sigma Black Belt certification
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as comprehensive with day-one medical, dental and vision coverage, plus HSA/FSA options and expanded mental-health support via Spring Health. Feedback suggests coverage depth and immediate eligibility are notable strengths.
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Parental & Family Support — Family support includes paid parental leave with a gradual return, adoption and caregiver assistance, and backup care through a Care@Work membership. External recognition highlights inclusive offerings such as fertility support and bereavement provisions.
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Leave & Time Off Breadth — Time-off programs feature flexible time off, paid holidays, two global wellness days, and paid volunteer time. Feedback suggests these leave elements contribute meaningfully to work-life balance.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
