The Foreclosure Specialist will be responsible for quality assurance of Asset Recovery process(es) for delinquent Maintenance Fees (HOA), Delinquent Mortgage / Loans and Voluntary Surrender of Vacation Ownership Interests (Timeshares). This position is expected to assist in coordinating and processing demand letters, warranty deeds, bankruptcy monitoring, legal fees or invoices, and assisting the legal agents with Mortgage and HOA foreclosures. Foreclosure Specialist will process cancellation requests and complete the final cancellation packet. The Foreclosure Specialist will be expected to assist with inbound collections, general customer service calls and escalated calls.
Responsibilities• Audit Asset Recovery Processes (such as loan foreclosure, HOA Foreclosure, deed in lieu of foreclosure, deedbacks) to ensure that deadlines are met.
• Prepare deed or alternative ownership transfer documents for execution.
• Assist owners with the surrender process via a Deedback.
• Provide cross training for new team members.
• Back up for review and submit foreclosures as scheduled; as needed
• Coordinate and track foreclosures for all properties, update statistics on foreclosures and provide timely follow-up on all foreclosure accounts, coordinate any necessary legal activity resulting from voluntary surrenders.
• Assist in facilitating HOA liens and foreclosures, including the legal coordination and follow up;
• Maintain systematic and organized filing for all accounts with legal action pending;
• Carry out any reasonable request or special project from management.
Organizational skills; communication skills,
• Proficiency in Microsoft Word and Excel
• Timeshare experience; Legal experience;
• Real estate title/deeding experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will provide reasonable accommodation to individuals with disabilities for the application and interview process. We also offer accommodation to perform essential job functions and to receive employment benefits and privileges. Please contact us to request an accommodation.
Skills Required
- Organizational skills
- Communication skills
- Proficiency in Microsoft Word
- Proficiency in Microsoft Excel
- Timeshare experience
- Legal experience
- Real estate title/deeding experience
