Jobs at Hilton Grand Vacations

Sell Hilton Grand Vacations membership offerings to prospective and existing Club Members while following production guidelines. Provide excellent customer service, attend trainings and sales meetings, work flexible schedules including weekends and holidays, manage priorities, adapt to change, and use strong communication, empathy, and problem-solving skills. Bilingual ability and computer proficiency in Microsoft Office are valued.

Sell and book eligible tours and mini-vacation packages by phone and face-to-face at hotel properties. Confirm appointments, meet performance metrics, deliver marketing initiatives, develop field teams, ensure guest eligibility for promotions, and provide Hilton-quality customer service. Earn base pay plus commissions and volume bonuses.

Manage day-to-day HOA accounts receivable operations and a team of direct and indirect reports. Produce BI reports and queries (COGNOS), support collections/foreclosure/lien placements, streamline processes through technology, maintain internal controls, assist with audits and developer buybacks, and lead policy and process improvements.

Provide analytical and operational support for Club operations: develop dashboards and reports, analyze trends and variances, assist month-end reconciliations, support headcount and resource planning, aid internal audits and compliance, collaborate cross-functionally, and document and improve processes.

The Sales Manager will lead a sales team, develop strategies for improved performance, conduct training, and mentor staff to achieve high sales volume and operational efficiency.

Lead and manage the 24-hour Reception team, including receptionists and night auditors, to deliver excellent guest service. Oversee reservations, pre-arrival requests, shift planning, budgeting, recruitment, training, and inter-department communication. Handle guest concerns, implement process improvements, and report updates to the Resort Manager.

Sell vacation ownership by presenting resort offerings to prospects in face-to-face group presentations. Build rapport, provide excellent customer service, follow provided leads, complete sales presentations, and earn commission with paid training and benefits.

Sell Hilton Grand Vacations ownership by presenting product benefits, greeting guests, qualifying travel interests, generating sales, and maintaining professional ethical representation. Participate in ongoing training, leverage local area knowledge, and work a flexible schedule including weekends and holidays to support tour flow and revenue goals.

Engage lodge guests to promote and sell vacation ownership: deliver presentations, identify guest needs, build trust, meet sales goals, provide concierge-style recommendations, and participate in ongoing training. Flexible schedule including nights, weekends, and holidays required.

Engage Bass Pro Shops customers to present vacation ownership opportunities, deliver persuasive presentations, identify guest travel needs, provide concierge-style recommendations, meet sales targets, and participate in ongoing training.

Lead the front desk team to deliver efficient check-in/out, resolve guest/owner issues, supervise staff functions (hiring, training, scheduling, payroll), maintain operations and equipment, oversee shuttle operations, and support guest activities and special projects.

Lead and manage the Action Line sales team at Bent Creek Golf Resort: oversee sales operations, recruit and develop talent, drive and exceed sales goals, ensure customer satisfaction and regulatory/compliance adherence, and foster a high-energy, incentive-driven sales culture.

Remote timeshare sales role focused on closing deals via virtual presentations. Follow production guidelines, deliver superior customer service, attend training, use Salesforce and telephony tools, maintain professional on-camera environment, work flexible schedules, and hold required state real estate license where applicable.

Lead and develop a team of 3-4 sales representatives in Bass Pro Shops/Cabela's retail locations to generate leads and sell vacation packages. Responsible for staffing, training, coaching, performance management, scheduling, and ensuring world-class customer service while meeting sales targets in a fast-paced, commission-driven environment.

Supervise front desk operations, assist with guest check-in/out, train and support front desk staff, maintain financial receipts and logs, handle guest issues and follow-ups, enforce front office standards, and assign daily tasks to team members to ensure smooth registration and guest service.

Greet and engage Bass Pro Shops customers to present vacation ownership, deliver persuasive presentations, identify guest travel needs, meet sales targets, provide concierge-style recommendations, and participate in ongoing training. Must work flexible schedules including nights, weekends, and holidays.

Lead onboarding and ongoing training for the marketing/sales team through in-person and digital programs. Develop training plans, conduct ride-alongs and evaluations, analyze sales metrics, coach employees, approve floor release, communicate inventory and program updates, and support retention and ethical practices to improve performance and reduce cancellations.

Sell Hilton Grand Vacations ownership by presenting product benefits, greeting guests, listening to travel preferences, generating sales, and maintaining professional ethical standards. Participate in recurring training, explain local attractions, and work a flexible schedule including weekends and holidays.

Provide high-level administrative and operational support to an SVP: manage complex calendars, coordinate meetings and multi-leg domestic/international travel, prepare agendas and presentations, process expense reports, liaise with stakeholders and vendors, maintain confidentiality, and support C-suite leaders as needed.

Coordinate launch and maintenance of direct marketing programs, gather and translate business/system requirements, configure VOICE and CMS packages, manage phone number inventory, maintain marketing application data and SharePoint tracking, and provide project-management support to meet CMM goals.