Jobs at Hilton Grand Vacations

Lead and develop a 3-4 person retail sales team in Bass Pro Shops/Cabela's to generate leads and sell family vacation packages. Responsible for staffing, training, coaching, driving sales performance, ensuring excellent customer service, and managing flexible schedules including nights, weekends, and holidays.

Supervise daily front desk operations, assist guests with check-ins/outs, train and mentor front desk staff, ensure policy and quality standards, handle guest issues and posting charges, maintain logs and follow up on unresolved situations, and promote company services to members and guests.

Sell vacation ownership by greeting customers, delivering presentations, building rapport, identifying guest needs, meeting sales goals, staying current on promotions and destinations, recommending packages and local attractions, and participating in ongoing training.

As a Sales Executive, you will sell vacation ownership products, engage with potential owners, and maintain excellent client relations while achieving sales targets.

Sales Executives present and sell vacation ownership products, offer exceptional customer service, and collaborate with management to enhance client experiences, following HGV's core values.

Present and promote vacation ownership programs to pre-qualified guests, deliver professional sales presentations, follow up to ensure satisfaction, apply proven sales techniques, attend training, meet compensation goals, and contribute to a collaborative team culture.

Greet guests, identify travel interests, and present Hilton Grand Vacations ownership products to generate sales and leads. Maintain client communication and follow-up via email, phone, and written correspondence. Apply HGV selling concepts, attend weekly sales training, meet compensation goals, and support a collaborative, ethical sales environment.

Partner with operational leaders to translate business goals into HR strategies: workforce planning, organizational design, change management, talent assessments, succession planning, and complex employee relations. Coach leaders, lead HRBP teams, deploy enterprise HR programs, leverage HR metrics/analytics, and ensure legal and CBA compliance to improve performance, retention, and business outcomes.

Lead and coach an in-house timeshare sales line to maximize net sales, mentor sales associates, promote Hilton Grand Vacations culture, and maintain professional standards while working flexible schedules.

Present and promote vacation ownership products to pre-qualified guests, deliver professional sales presentations, follow up to build loyalty, apply proven sales techniques, attend sales training, meet compensation goals, and contribute to a collaborative team culture.

Promote and book vacation ownership presentations and mini-vacation packages for on-site guests, provide concierge recommendations for local dining and attractions, distribute approved promotional materials, deliver excellent customer service, and assist with implementation and tracking of marketing programs.

Present Hilton Grand Vacations ownership programs to guests and potential owners, generate sales and referral leads, follow up with clients via email/phone, meet compensation goals, attend weekly sales training, and maintain professional, ethical customer interactions.

Supervise the Reservations team by training, coaching, monitoring performance and QA, handling escalated guest concerns, managing queues/dialer, supporting manager with reporting, contests, and workforce schedule communications.

Sell vacation ownership and travel packages using supplied qualified leads; engage customers, present resort options, close sales, and provide excellent customer service. Work flexible day/evening/weekend shifts, participate in paid training, and pursue performance-based compensation and advancement within a team-focused environment.

Manage front desk operations and supervise staff to deliver efficient check-in/check-out and excellent guest service. Resolve guest/owner issues, train and evaluate personnel, oversee payroll, inventory, key control, vendor partnerships, invoices/checkbooks/contracts, and assist with guest activities and special projects.

As a Vacation Sales Manager, you will lead a team of Sales Representatives to drive sales of vacation packages, engage with customers, implement sales strategies, and ensure team training and compliance with company policies.

The Sales Executive presents vacation ownership products to guests, aiming to maximize sales while upholding professional standards. Responsibilities include maintaining customer relations and working flexible hours.

The Bilingual Marketing Representative generates leads and promotes vacation ownership presentations and packages to customers, providing concierge support and assistance with marketing programs.

Lead and manage hotel engineering team; oversee repairs, capital projects, inventory, vendor relationships, emergency preparedness, and staff development to meet resort operational goals.

Oversee front desk, bell, and valet operations to ensure exceptional guest arrival, stay, and departure experiences. Manage staffing, training, performance evaluations, room inventory coordination, guest complaints, interdepartmental communication, and on-duty leadership during high-pressure situations. Drive operational excellence, compliance with CBA considerations, and maintain standards across a large resort environment.