At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Job Description
So, what’s the role all about?
Seeking a skilled and experienced DevOps Engineer in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given.
How will you make an impact?
- Design, implement, and maintain CI/CD pipelines using Jenkins to support automated builds, testing, and deployments.
- Manage and optimize AWS infrastructure for scalability, reliability, and cost-effectiveness.
- To streamline operational workflows and develop automation scripts and tools using shell scripting and other programming languages.
- Collaborate with cross-functional teams (Development, QA, Operations) to ensure seamless software delivery and deployment.
- Monitor and troubleshoot infrastructure, build failures, and deployment issues to ensure high availability and performance.
- Implement and maintain robust configuration management practices and infrastructure-as-code principles.
- Document processes, systems, and configurations to ensure knowledge sharing and maintain operational consistency.
- Performing ongoing maintenance and upgrades (Production & non-production)
- Occasional weekend or after-hours work as needed
Have you got what it takes?
- Experience: 8+ years in DevOps or a similar role.
- Cloud Expertise: Proficient in AWS services such as EC2, S3, RDS, Lambda, IAM, CloudFormation, or similar.
- CI/CD Tools: Hands-on experience with Jenkins pipelines (declarative and scripted).
- Scripting Skills: Proficiency in either shell scripting or powershell
- Programming Knowledge: Familiarity with at least one programming language (e.g., Python, Java, or Go).
- Version Control: Experience with Git and Git-based workflows.
- Monitoring Tools: Familiarity with tools like CloudWatch, Prometheus, or similar.
- Problem-solving: Strong analytical and troubleshooting skills in a fast-paced environment.
You will have an advantage if you also have:
- Development experience is a significant advantage.
- Windows system administration is a significant advantage.
- Experience with monitoring and log analysis tools is an advantage.
- Jenkins pipeline knowledge
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10363
Reporting into: Tech Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- 8+ years in DevOps or similar role
- Experience designing and maintaining CI/CD pipelines using Jenkins (declarative and scripted)
- Proficient with AWS services: EC2, S3, RDS, Lambda, IAM, CloudFormation
- Proficiency in shell scripting or PowerShell
- Familiarity with at least one programming language (Python, Java, or Go)
- Experience with Git and Git-based workflows
- Familiarity with monitoring tools (CloudWatch, Prometheus, or similar)
- Strong analytical and troubleshooting skills
- Development experience
- Windows system administration experience
- Experience with monitoring and log analysis tools
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
