Job Summary
The Specialist maintains communication with other student affairs areas, Workforce Development, Talent Strategy, Partnerships and Programs, and faculty and staff in order to facilitate the consistent delivery of information and services; and refer students to other departments and resources as appropriate.
Student Support
- Guides students step-by-step throughout the student employment, federal work-study, and career services process, using clear, accessible language and instructions.
- Provides individualized assistance with I-9 completion, employment eligibility documentation, and onboarding requirements. Serves as a student-facing expert on financial aid eligibility as it pertains to work-study participation.
- Responds promptly and empathetically to questions via email, phone, and in-person meetings. Regularly interacts with students and follows up in person, by telephone, email, and chat. Interprets relevant policies, procedures and guidelines to assist students, as needed.
- Answers general inquiries regarding student employment including federal work study and community partnerships. Monitors student worker eligibility and maintaining compliance with institutional and federal work-study guidelines.
Program Support
- Provides clear communication to student employment supervisors, community and campus partners. Collaborates with career services, financial aid and other college departments to support students through the student employment process.
- Contributes to the refinement of student communications, helping ensure all employment-related communications are clear and consistent.
May advise and guide the work of other support staff, (i.e. student employees) as appropriate.
Clerical
- Maintains accurate student employee data, verify hiring paperwork, and coordinate with payroll, HR, and Financial Aid as needed to ensure timely compensation and issue resolution. Manages and tracks I-9 verification and onboarding paperwork to ensure compliance with institutional and federal requirements.
- Maintains accurate student employment records, including tracking financial aid eligibility status and work-study award usage. Coordinates with HR, Payroll, and Financial Aid to ensure students are onboarded in a timely and accurate manner.
- Support hiring managers by scheduling and coordinating hiring meetings and candidate communications through the hire and onboarding process.
Performs general duties which may include scanning documents; distributing and processing of mail; updating and ordering admissions/registration publications/forms and various office supplies. - Maintains confidentiality of student records and other information. Gathers, enters, and/or updates data to maintain accurate records and databases as appropriate. Establishes and maintains student employment files, databases, and records for the office, including student records and databases for Career Services. Maintains confidential or sensitive record information.
Culture of Respect
- Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Minimum Qualification
- High School Diploma or equivalent.
- At least three (3) years of progressively responsible clerical experience in the assigned specialized function.
- State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
*An appropriate combination of education, training, coursework, and experience may qualify a candidate.
* CSCC has the right to review this position description at any time. This position description does not represent in any way a contract of employment.
Full Time/Part Time:
Union (If Applicable):
Scheduled Hours:
Additional Information
In order to ensure your application is complete, you must complete the following:
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.
What We Do
Columbus State has been thriving for 50 years. We’re the second largest college in Ohio based on enrollment, we’ve awarded more than 50,000 degrees, and we have a near $1 billion dollar annual impact on our local economy.
These are the things we can measure.
But then, there are the things we can’t. Like the individual attention our students get in small classes. The wisdom and expertise of our faculty. And the confidence our students build, knowing they’re supported at every turn by professors who are dedicated to their success.
At Columbus State, that experience is beyond measure
