Job Description
Title Specialist / Senior Analyst - Analytics
Department Data Value
Location Gurgaon
Reports To Abhishek Jaiswal
Level 4/5
About Fidelity International
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Data Value Team and feel like you’re part of something bigger.
About your team
The Data Value function is based in India and supports Fidelity International’s Sales, Marketing, Propositions, Risk, Finance, Customer Service and HR teams across the globe. The key objectives of the function are:
- To develop deep customer insights for our businesses helping them segment and target customers more effectively
- To develop a fact based understanding of sales trends and identify actionable sales growth opportunities for each of our sales channels
- To understand customer preferences in terms of products, service attributes and marketing activity to help refine each of these
- To help develop new services lines e.g. develop customer analytics for key IFAs, DC Clients, Individual clients etc.
- To develop market and competitive intelligence in our key markets to help shape our business planning in those markets
The function works directly with business heads and other senior stakeholder’s stakeholders to identify areas of analytics, define problem statements and develop key insights.
About your role
This role sits at the intersection of AI/ML, customer analytics and business strategy, supporting global functions including Sales, Marketing, Distribution and Finance. You'll work on high-impact use cases such as customer retention, propensity modelling, cross-sell, upsell and forecasting while partnering closely with business and technology stakeholders.
This is an opportunity to take end-to-end ownership of analytical solutions, from problem definition through model development, deployment and business adoption.
Key Responsibilities
- Develop Machine Learning and predictive analytics solutions to support business decision-making.
- Build customer retention, propensity, cross-sell, upsell and forecasting models.
- Apply statistical techniques including regression, classification, segmentation and hypothesis testing.
- Translate complex business questions into analytical approaches and actionable insights.
- Partner with Data Engineering and Technology teams to operationalise models and analytics solutions.
- Drive adoption of analytics by communicating insights clearly to business stakeholders.
- Explore practical applications of AI and emerging technologies to deliver measurable business value.
About you
- 5-9 years of experience in Data Science, Machine Learning or Advanced Analytics.
- Strong hands-on Python and SQL skills.
- Experience building predictive models and ML solutions in commercial environments.
- Strong understanding of statistics, regression, classification, forecasting and model evaluation.
- Experience solving customer, sales, marketing or commercial analytics problems.
- Ability to communicate insights effectively to both technical and non-technical stakeholders.
- Exposure to cloud platforms such as AWS and Snowflake is preferred.
- Financial Services, Asset Management or Wealth Management experience is advantageous.
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Skills Required
- 5-9 years of experience in Data Science, Machine Learning, or Advanced Analytics
- Strong hands-on Python skills
- Strong hands-on SQL skills
- Experience building predictive models and machine learning solutions in commercial environments
- Strong understanding of statistics, regression, classification, forecasting, and model evaluation
- Experience solving customer, sales, marketing, or commercial analytics problems
- Ability to communicate insights effectively to technical and non-technical stakeholders
- Exposure to cloud platforms such as AWS and Snowflake
- Financial Services, Asset Management, or Wealth Management experience
Fidelity International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity International and has not been reviewed or approved by Fidelity International.
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Parental & Family Support — Family leave and carers’ support are emphasized via equalized paid parental leave globally and enhanced maternity/adoption policies. Inclusive provisions also cover carers’ leave and compassionate leave to support diverse family needs.
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Healthcare Strength — Healthcare benefits and private medical insurance are consistently highlighted as part of the core package across locations. Wellbeing resources, including an Employee Assistance Programme and menopause support, reinforce the depth of health coverage.
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Retirement Support — Pension and retirement savings are positioned as a strong element of the total package in multiple markets. Retirement design is frequently cited alongside paid time off and flexibility as part of a solid overall offer.
Fidelity International Insights
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 March 2021
