Jobs at Fidelity International

Provides senior technical leadership for financial-services application development, modernization, integrations, production support, and operational readiness. Guides Java backend engineering, REST APIs, SQL, databases, microservices, event-driven messaging, Control-M workflows, releases, incident response, and technical debt reduction. Coordinates architecture, product, business, security, engineering, and vendor teams while mentoring engineers and promoting automation, secure coding, CI/CD, and responsible AI-enabled development.

Leads the vision, roadmap, prioritization, and delivery of AI-powered products transforming investment research and sustainability workflows. Partners with portfolio managers, research analysts, sustainability teams, architects, engineers, and data scientists to define requirements, operating models, success metrics, and scalable solutions using generative AI, agentic workflows, advanced analytics, and investment data platforms. Ensures governance, regulatory compliance, responsible AI standards, stakeholder alignment, adoption, and measurable business value across global investment teams.

Defines and delivers governed investment data capabilities supporting research, sustainability, analytics, AI, and front-office decision-making. Responsibilities include roadmap and backlog management, stakeholder requirements gathering, data modeling, canonical definitions, lineage, metadata, data quality, stewardship, and enterprise Data Product adoption. The role partners with investment, product, architecture, engineering, and enterprise data teams while supporting Snowflake modernization and scalable cloud data platforms.

Lead technology internal audit strategy and assignments across corporate enabling systems. Responsibilities include risk assessment, audit planning and execution, workpaper review, reporting findings to senior management, validating remediation, and participating in governance forums. The role covers IT general controls, application controls, infrastructure, cloud environments, information and data security, technology resilience, and third-party technology risk.

Build and operate production-grade data pipelines and AI-ready data foundations for machine learning, LLMs, RAG, semantic search, and agentic workflows. Develop datasets, embeddings, vector indexes, retrieval layers, APIs, metadata structures, and governed data products using Snowflake, AWS, Kafka, Python, Spark, and SQL. Ensure data quality, lineage, security, provenance, observability, and production reliability while collaborating with AI/ML engineers, research analysts, sustainability specialists, and investment stakeholders.

Lead Fidelity International Japan’s digital marketing strategy and execution across web, social media, CRM, analytics, and integrated campaigns. Manage website improvements, content and social channel operations, data-driven optimization, CRM platforms, performance reporting, and cross-functional collaboration with local and global teams. The role requires Japanese fluency, business-level English, strong analytical skills, and experience managing digital marketing projects and initiatives.

Develop and support enterprise data warehouse solutions using Informatica iPaaS, Snowflake, Oracle, Salesforce, APIs, and flat files. Create ETL mappings, workflows, stored procedures, and SQL queries; optimize database performance; administer IDMC; execute unit testing; document data models; and provide on-call incident and enhancement support. Collaborate with business, Salesforce CRM, and BI teams to understand requirements and deliver cross-functional data initiatives.

Leads billing and revenue accounting activities for the Japanese business across APAC, including reconciliations, invoicing, reporting, controls, audits, stakeholder management, and issue resolution. The role provides finance subject-matter expertise, supports transformation and automation initiatives, improves data quality and processes, and coordinates with global teams on new products, systems, and regulatory requirements. Fluency in Japanese, Mandarin, and English is required.

Provide technical analysis, support, maintenance, and continuous improvement for cloud and on-premises web applications. Lead incident investigation, recovery, problem management, production readiness, disaster recovery, and business continuity activities. Assess application risks, performance, availability, capacity, and non-functional requirements while coordinating with business, delivery, Unix, database, and network teams. Develop tactical fixes and automations using Java/J2EE, Spring, REST, cloud platforms, Kubernetes, databases, and CI/CD tools.

Manage KYC operations, AML/KYC procedures, compliance audits, regulatory submissions, risk reviews, and reporting. The role maintains compliance policies and frameworks, oversees business acceptance processes, coordinates stakeholders globally, supports regulatory and operational change projects, and improves workflows and systems. It also provides team guidance, manages requests, prepares board reports, and ensures adherence to ethical and regulatory standards.

Manage daily ETF operations across primary and secondary markets, including iNAV verification, portfolio disclosures, market-making oversight, authorised participant activity, compliance reporting, and ASX requirements. Coordinate external ETF service providers, maintain policies and procedures, conduct vendor reviews, support product launches, implement operational improvements, and provide cross-functional coverage for fund accounting. The role also supports product, marketing, and sales teams with ETF data and reporting.

Enable adoption of AI and automation across Internal Audit by configuring, deploying and scaling low-code/no-code solutions (Power Platform, GenAI, analytics), building reusable tools and dashboards, ensuring responsible AI governance, translating audit needs into scalable solutions, and driving adoption through training, playbooks and cross-functional collaboration.

Provides second-level application support for mission-critical web, mobile, and API platforms in a financial services environment. Responsibilities include incident and problem management, customer-specific issue resolution, defect testing, technical inquiry triage, quality assurance, stakeholder coordination, vendor collaboration, and AWS cloud service maintenance. The role supports SOAP and REST APIs, financial advisory platforms, and mobile applications while coordinating with development, business, and international teams.

Maintain and improve data platform reliability across CRDB and reporting workstreams. Perform Oracle SQL and PL/SQL impact analysis, implementation analysis, debugging, and database object support. Schedule and monitor workflows using Control-M, automate data engineering tasks with Python, and support CI/CD builds and deployments using UD and Jenkins. Own initiatives end-to-end, collaborate with engineers, and prepare periodic status reports.

Lead AML investigations and transaction monitoring reviews, conduct EDD and KYC/CDD approvals, perform QA and second-line checks, support audits and regulatory inspections, and collaborate with Compliance, Legal, Risk, and business units to ensure regulatory-compliant case handling and process improvements.

Manages internal audit assignments for corporate enabling functions, including Finance, Tax, Procurement, Property Services, Treasury, Compliance, Risk, and HR. Plans and executes risk-based audits, tests control design and operational effectiveness, prepares workpapers, drafts findings and reports, and supports ongoing audit universe risk assessments. Collaborates with senior management and audit leadership to evaluate governance, controls, regulatory compliance, and risk management.

Lead delivery and operational support for enterprise telephony and multimedia services (Teams, SBC, Zoom, AV rooms). Drive cross-regional projects, provide ITIL-based incident/change/problem management, produce technical documentation, participate in on-call rotation, and collaborate with global teams to maintain regulatory recording and conferencing platforms.

Lead and operate the global Insider Risk and DLP capability: own strategy, roadmap and service delivery; act as Product Owner; manage detections, investigations, evidence standards and vendor relationships; improve automation, reduce false positives, integrate key platforms, and represent the function in audits and governance while leading and developing a global team.

Provide high-quality client service to personal investing and pension clients via phone, email, and face-to-face interactions. Handle enquiries, phone dealing, service requests, case management, complaints, and NIGO follow-ups. Support daily operational and administrative tasks, meet service level benchmarks, and participate in initiatives to improve client experience and operational efficiency.

Support growth and servicing of systematic investing, with emphasis on fixed income. Engage clients and distribution, prepare sales and marketing materials, manage queries and reporting, support pitches, sign-off deliverables, contribute to product launches, and mentor junior staff. Represent systematic capabilities internally and externally and contribute to strategy, client retention, and product development.