The Associate will monitor service levels, drive improvements in transfer processing, analyze team performance metrics, ensure compliance, and enhance customer experience in retirement operations.

The FTC Associate monitors service levels, drives Lean culture, assesses performance metrics, processes client instructions, improves processes, and manages escalations in retirement operations.

The Associate will monitor service levels, ensure operational tasks are completed, drive process improvements, manage escalations, and maintain accurate processing of instructions. They will also analyze performance metrics and collaborate cross-functionally to enhance customer experience.

The role involves processing retirement requests, managing client communications, ensuring accurate data handling, and improving client service experiences in a timely manner.

As an Associate in Customer Relations, you will manage client queries, process requests, resolve complaints, and enhance client satisfaction through support and effective communication.

The Senior Manager will enhance financial transparency and cost efficiency through strategic data management, cost allocation frameworks, and stakeholder collaboration across finance and technology teams.

Lead mobile UX design for Fidelity's apps and responsive sites: research user needs, define information architecture, create prototypes and visual design, run usability tests, embed UCD and design system compliance, mentor designers, and collaborate with product, tech and business teams.

The Senior Test Analyst will manage automation initiatives, guide a team in best practices, and ensure high-quality delivery of testing solutions.

The Senior Quantitative Analyst role involves improving equity quant capabilities, developing products, conducting research, and mentoring junior team members, while collaborating across teams and engaging with clients.

As Lead Data Architect, you will set the vision for data architecture, drive transformation for data accessibility and security, and lead a global team to ensure optimal data management and insights.

The Data Solutions Senior Manager oversees data quality and delivery across business teams, ensuring data accuracy and supporting operational processes. This role engages with stakeholders to resolve data issues, implements data governance, and promotes improvements in data management practices.

The Quantitative Analyst will develop quantitative models, conduct research on macro and TAA strategies, collaborate on model output dissemination, and interact with stakeholders to support systematic investing capabilities.

The Manager of Business Analysis focuses on strategic alignment, business process optimization, and cross-functional collaboration to drive innovation and efficiency in Client Account Management.

The Senior Analyst will manage FX exposure within Fidelity funds, generate FX orders, liaise with portfolio managers, and contribute to strategic initiatives while ensuring compliance with regulations.

Lead the Enterprise Network Engineering team by defining technical standards, overseeing solution design, and ensuring compliance and governance across global network services. Drive technology initiatives, manage stakeholders, and mentor team members to enhance capabilities and effectiveness in network solutions.

As a Full Stack AI Engineer, you'll build AI-powered customer communication solutions, integrating cloud-native applications with AI/ML for enhanced personalization and automation, while mentoring the team.

The Business Services Manager will lead strategic initiatives, collaborating with various stakeholders to enhance business performance and operational effectiveness within the APACxJapan region.

The Process Lead will support Corporate Accounting for Canadian entities, focusing on financial processes, compliance, and reporting while collaborating with stakeholders in Canada.

The role involves managing Fidelity's global DEI and CSR programmes, collaborating across teams to embed inclusive practices, and enhancing existing initiatives through data insights and stakeholder engagement.

The role involves supporting the growth of systematic capabilities, focusing on Fixed Income, engaging with clients, and preparing marketing materials.