Specialist 1 TCS

Posted Yesterday
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Smyrna, TN, USA
In-Office
Senior level
Automotive • Manufacturing
The Role
Develops and edits automotive technical bulletins, translating engineering and repair information into clear instructions for service technicians. Coordinates with engineers, technicians, and stakeholders through drafting, review, revision, and approval. Maintains databases, performs administrative duties, writes TechTalk articles, and uses Microsoft, Adobe, and Nissan publishing software to produce documentation.
Summary Generated by Built In

Location: Smyrna, TN

Job Schedule: Full-time onsite

Education Requirement: (List applicable degrees) 

Sponsorship: No  

 

Come Drive Innovation with Us.

We are currently looking for a Specialist 1 TCS to join our team in Smyrna, TN.

Technical Publication (Tech Pubs) Editors develop and publish Technical Bulletins (TSB/Campaign) under the guidance of engineering and subject matter experts. Editors interpret the information provided by the SME to create detailed instructions or information for an audience of automotive technicians.  Editors use Microsoft and/or Adobe Software to create and/or edit the documentation. A Nissan-developed software program is then used to publish the information to ASIST.

A Day in the Life:   

The following job function statements describe the general nature and level of work being performed.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  The job function statements reflect the expectations of the fully trained, proficient incumbent who meets all performance criteria.

Coordinate with engineers/technicians to document new or amend current repair procedures. Follow up with the engineer to ensure bulletin drafts meet their expectations. Coordinate stakeholder reviews of draft bulletins to obtain feedback, update, and obtain approval. Works Cross-Functionally, Cross-Culturally independently or within a team. Performs database maintenance and administrative duties as required. Write TechTalk articles.

Who We’re Looking for:  

Required: 

The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.

Job Knowledge and Skill:
Thorough understanding of automotive technology, particularly related to vehicle service and repair.  Ability to translate engineering-level instruction into a technical written publication to be understood by the typical service technician.

Experience:
Five or more years of increasingly responsible technical writing/editorial experience, plus one or more years of directly related professional-level experience.

Education:
AA degree preferred. Consider equivalent related college or technical courses, seminars, and in-house classroom training.

Computer Skills:
Excellent PC skills and proficiency in using Word, Excel, Acrobat, and Photoshop.  Aptitude to learn new computer systems to increase efficiency.

Physical Requirements

The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.

Travel:
Infrequent day and overnight travel.

What You’ll Look Forward to at Nissan: 

Career Growth and Continuous Learning Opportunities:Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. 

                                                                                

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. 

 

Built for Your Best:  

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa 


Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.


It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.


NISSAN FOR EVERYONE


People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.


Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.


Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.


Join us as we carry our commitment to our employees and customers into the future.


Smyrna Tennessee United States of America

Skills Required

  • Five or more years of technical writing or editorial experience
  • At least one year of directly related professional-level experience
  • Thorough understanding of automotive technology, vehicle service, and repair
  • Ability to translate engineering-level instructions into technical publications for service technicians
  • Proficiency with Microsoft Word, Excel, Adobe Acrobat, and Photoshop
  • AA degree or equivalent related college or technical coursework, seminars, or in-house training
  • Legal authorization to work in the United States
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The Company
HQ: Resende

What We Do

Nissan is a global automotive manufacturer that designs, produces, and sells a wide range of vehicles, including cars, trucks, and SUVs, and is a key member of the Renault-Nissan-Mitsubishi Alliance.

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