About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Help the organization in project management through end-to-end coordination and delegation of information based on the needs of internal clients. Responsible for administrative and support functions related to delivery of Project and Educational Services
Main Duties
Order Entry Support for ANZ Projects
Enter customer purchase orders into the system accurately and promptly.
Validate order details (pricing, product group and delivery dates).
Ensure compliance with ANZ specific order entry processes by working collaboratively with ANZ Sales Team.
Project Coordination
Take part in the project management phases for
Conception, Initiation and Planning
Implementation, Execution and Performance
Project Close
Gather all information needed for a project assigned as per work instruction or scope of work and execute as necessary. This primarily includes:
Checking all necessary documents needed to proceed in processing the tasks
Creating and managing records in Quickbase, Oracle, My Print Central or any related tool for support
Sending all necessary information to all involved parties (internal or external) that may include forms such as registration forms, flyers, quotations, bid forms
Identifying the required or requested service
Notifying all involved parties – external or internal of the status of each project
Processing invoices, payments, purchase orders and proper bill out
Keep track of the records for each account and making it updated
Provide reports such as but not limited to exit reports, certificates, forecast and other project delivery support documents.
Build relationship with Project Lead, Contractors, Field Service Technician, Sales personnel, Customers, technical support, project engineers, customer service, and all involved parties to facilitate successful deliver of projects.
Maintain self’s proficiency with Cold Chain Products and Services through self-paced learning platform
Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company’s vision, mission and employee policies
Phone and Email Support
Provide support to internal and external customers through phone and email channels within the Service Level Agreement
Delivery
Meet timelines associated with the tasks in an on-time manner and within quality standards
Documentation
Document all necessary instructions per functions and keep the existing updated.
Educational Background
Graduate of any 4-year business discipline course
Work Experience
At least 1-year experience in project coordination/ administration, collections and customer service is required
Experience gained from supply chain, engineering and manufacturing related business, plant operations is a plus.
OTHER WORK CONDITIONS
Willing to work on a night shift schedule required by assigned business unit and customers
Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
This role is required to work on-site for thrice a week
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Skills Required
- At least 1-year experience in project coordination/administration, collections and customer service
- Graduate of any 4-year business discipline course
- Experience in supply chain, engineering, manufacturing, or plant operations
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
