Jobs at Copeland

Leads a technical support team serving industrial refrigeration and gas compression customers. Oversees customer issue resolution, warranty administration, field service support, KPI development, technical training, and continuous improvement. Diagnoses complex equipment and application challenges, coordinates cross-functional resources, supports warranty evaluations, and provides technical expertise to customers, service personnel, and internal teams. The role requires industrial refrigeration experience, leadership skills, customer communication, and up to 15% travel.

Supports business transformation initiatives by analyzing operational processes, identifying improvement opportunities, tracking KPIs, and conducting root cause analysis. Leads change management activities, stakeholder engagement, communications, and training plans to drive adoption of new systems and processes. Coordinates cross-functional project activities, milestones, risks, workshops, and operational readiness while reporting progress and business outcomes to leadership.

Provides analytical and operational support for transportation and logistics activities. Analyzes freight spend, carrier performance, service levels, and logistics KPIs; develops dashboards and scorecards; supports escalations, expedited shipments, premium freight management, compliance, and cost-saving initiatives. Partners across distribution, manufacturing, planning, procurement, customer service, carriers, and trade compliance while supporting training, process adoption, Oracle implementation, and cross-border logistics projects.

Supports project engineering activities including pre-sales technical analysis, RFI/RFP responses, quoting, project specifications, pilot implementation, field training, documentation, and process improvement. Collaborates with sales, senior engineers, and field services to address customer requirements, maintain project records, and support HVACR-related solutions. The role requires a night-shift hybrid schedule with on-site work three times weekly.

Drives new SaaS revenue through outbound prospecting, market development, consultative selling, enterprise proposals, and complex RFP/RFT processes. Owns pipeline generation, forecasting, full-cycle sales, ROI cases, stakeholder mapping, and recurring revenue outcomes. Partners with account sales managers, product, technical sales, marketing, operations, and customer success teams to expand software adoption across HVACR and energy-management customers. The role is fully remote and requires travel up to approximately 50%.

Manage a portfolio of hospitality accounts while developing new business opportunities, prospecting, delivering presentations and solution demonstrations, generating pipeline, closing sales, and expanding customer relationships. The role combines full-cycle business development with account management and requires effective use of Salesforce for opportunity and account-plan management.

Leads root cause analysis, corrective actions, cost reduction, engineering change management, product documentation releases, and technical issue resolution. Owns product design and performance, supports internal and external customers, and trains global teams on product knowledge and engineering processes. Requires electronics or mechatronics expertise, SPICE simulation experience, FMEA and design analysis knowledge, and familiarity with product release documentation. Occasional travel is required.

Coordinates engineering and customer projects by scheduling and monitoring activities, processing engineering changes, preparing project folders, managing technical drawings and vendor documents, and supporting PMO, product development, operations, and sales teams. The role requires cross-functional collaboration, accurate documentation, customer and vendor communication, and proficient use of Microsoft Dynamics, Autodesk Vault, and Microsoft Office.

Designs and maintains secure enterprise and site network architectures, including segmentation, Palo Alto firewall deployment, security policies, monitoring, incident response, and IT-OT security controls. Collaborates with infrastructure, cloud, and cybersecurity teams, supports global security programs, and develops technical documentation and operational runbooks. The role focuses on protecting industrial OT/ICS environments and ensuring system availability.

Build and close new B2B business across the U.S. by independently prospecting, generating pipeline, conducting web and phone demos, managing opportunities in Salesforce, presenting ROI-based proposals, and closing deals with 2–12 month sales cycles. The role requires disciplined forecasting, structured qualification, strong communication, and ownership of a book of business. Travel to 2–4 trade shows annually is expected.

Supports revenue operations through sales performance analysis, compensation and quota planning, forecasting, dashboard and reporting development, data quality management, market research, and win/loss analysis. The role translates complex sales data into actionable insights, collaborates with sales leadership and cross-functional teams, and helps optimize sales processes and revenue growth strategies across the Americas and Controls Solutions businesses.

Ensures production processes and machinery meet safety, quality, and productivity standards. Supports production, validates destructive and nondestructive quality tests, develops acceptance criteria, and manages preventive maintenance, spare parts, consumables, and equipment reliability. Leads continuous improvement and cost-reduction projects involving painting, final packaging, assembly machinery, welding, automation, and new production line launches. Requires rotating-shift availability and expertise in electromechanical manufacturing equipment and welding processes.

Leads global wireless network architecture, design, implementation, and Level IV operational support. Provides technical leadership for Wi-Fi, LAN, WAN, SD-WAN, firewalls, routing, and switching environments; mentors operations teams; evaluates network technologies; automates administrative tasks; manages vendors; monitors performance; performs root-cause analysis; supports installations and service restoration; and develops technical documentation and training.

Develop and test compressor HMI applications and control logic for centrifugal compressors. Support laboratory testing, troubleshooting, control hardware selection, DFMEA reviews, documentation, and customer field support. Collaborate with application, development, and power electronics teams while maintaining safety standards. The role requires industrial controls programming, electronics integration, communication skills, and up to 10% international travel.

Design and implement cloud-native IoT software using Azure, serverless computing, TypeScript, React, and NestJS. Build scalable applications, APIs, and integrations for web, mobile, partner, and IoT devices. Develop automated tests, implement secure production code, maintain rollback capabilities, support products through on-call participation, and translate business requirements into technical designs. Collaborate using agile and paired programming practices while communicating complex technical concepts to business and product teams.

Manage cross-functional projects and related initiatives for the Cold Chain business. Responsibilities include integrated planning, risk and issue management, execution governance, operational readiness, launch coordination, dependency management, stakeholder communication, and continuous improvement. The role collaborates with Product Management, Engineering, Operations, Supply Chain, Finance, and other functions while supporting project delivery and broader program leadership.

Leads complex, cross-functional programs across product development, engineering, manufacturing, supply chain, finance, and commercial teams. Responsibilities include integrated planning, dependency and risk management, governance, readiness coordination, benefits tracking, executive decision support, and process improvement. The role also mentors program management colleagues and supports PMO standardization. This hybrid position requires approximately 10% travel and is based in Sidney, Ohio.

Manage incoming and outgoing invoices, payment runs, bank statement imports and reconciliations, process credit card statements, upload documents to DATEV for external accounting, reconcile AR/AP, support month/annual statements (HGB & US GAAP), VAT reconciliation and tax advisor support, and aid ERP integrations and migration to standard Copeland procedures.

Leads hardware development for embedded electronic products from architecture and circuit design through validation, certification, manufacturing transfer, and mass production. Responsibilities include PCB design, power and motor control systems, debugging, reliability testing, safety compliance, cost reduction, component qualification, supplier collaboration, and continuous improvement. The role provides technical leadership, mentoring, documentation, and cross-functional coordination with global engineering, software, mechanical, manufacturing, and supply chain teams.

Lead integration of oil-free centrifugal compressors, controls, and variable speed drives into HVAC/R OEM systems. Serve as the customer-facing technical expert, supporting testing, troubleshooting, validation, technical specifications, and training. Collaborate with engineering, labs, marketing, product management, sales, and planning teams while supporting customer engineering groups and end users. The hybrid role requires domestic travel up to 25%.