Special Projects Manager

Posted 3 Days Ago
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London, Greater London, England, GBR
In-Office
Entry level
Automotive • Information Technology • Insurance
The Role
Owns ambiguous, high-impact company problems across product, operations, finance, marketing, technology, and regulation. Responsibilities include scoping and delivering strategic initiatives, launching products, improving revenue lines, building AI systems and workflows, conducting decision-oriented analysis, and preparing company, investor, and Board communications. The role requires strong ownership, quantitative reasoning, communication, judgment, and hands-on AI fluency.
Summary Generated by Built In
About Zego

Insurance hasn’t changed much in over a century. The way we live, work and travel has.

Good drivers are the entire point of Zego. Seven in 10 drivers on the road are consistently good, but until telematics came along there was no way to prove it, so nearly everyone paid a price based on averages. Zego is the company built to change that. 

At Zego, we’re leading the AI evolution in insurance.

We move fast, without the layers that usually slow things down. AI takes the routine work off every team, from Finance to Product to Marketing, so people ship real code and launch custom dashboards in minutes. Engineering commits are entirely AI-assisted, which shifts the focus from team size to the quality of your thinking, and our data warehouse connects directly to an AI assistant for instant answers. Backed by a modern tech stack (Claude Code, Snowflake, Figma and Zapier) and a commitment to adopting new tools in days rather than quarters, you get complete ownership to do the most impactful work of your career. 

Do not take our word for it. Read what Zegons say about us on Glassdoor.

About the role

Reports to Zego's Deputy CEO.

This role exists to take on the problems that don't fit anywhere else. No two quarters will look the same. One might be launching a new product line. The next, building the framework and analysis that decides where we invest. Then designing an AI system that replaces a manual process, taking over a business unit and running it, leading a cross functional programme nobody else can unblock, or building the story we take to shareholders, investors and the Board.

It's the fastest way to understand how a leading AI company actually works: tech, product, marketing, operations, finance, regulation. You'll work directly with the people who run each of them.

What you will be doing
  • Whole problems, not work-streams. You take something ambiguous, scope it, build the plan, win the buy-in, deliver it, then either hand it over or run it. Launching a new product. Rebuilding a revenue line that has stalled. Standing up a capability from nothing.
  • Decisions worth making. You'll use quantitative and qualitative evidence to work out what's really going on, then make the call and defend it in front of the leadership team. Analysis that doesn't impact a decision isn't the job.
  • AI that does real work. You'll design and build AI systems and workflows that take work off people's plates, in content, analysis, operations or reporting. We expect you to reach for AI first, and to be the person others copy.
  • The narrative. Company wide updates, investor material, Board packs. You'll turn complicated business reality into something a smart outsider can follow in ten minutes.
What you will need to be successful
  • Proof you've done something hard. A business you built, a product you launched, a number you moved, a broken thing you fixed. We care about what happened, not what you were responsible for.
  • Real AI fluency. You've built your own tools, agents or workflows, not just used a chatbot. Come ready to show us.
  • Speed with judgement. You've worked somewhere genuinely fast, most likely a high growth startup, strategy consulting or similar and you know the difference between impact and effort.
  • Comfort with numbers and with people. You can build the model, then sit with an underwriter, a regulator or a shareholder and be taken seriously in both rooms.
  • Ownership as an instinct. Nobody will hand you a brief, a template or a team. You'll find the work, prioritise it and finish it.
  • Communication that lands. Clear writing, clear slides, clear thinking, in front of any audience from an engineer to the Board.
  • You work AI-first. You will use AI daily here, and we mean daily. You do not need to arrive an expert, but you do need to arrive curious, experiment fast, and take ownership of getting good quickly. People who wait to be trained will find this uncomfortable.
The Zego ways of working

Teams work better with time to collaborate and space to get things done. We call it Zego Hybrid and we will ask you to come to the London office three days a week. It is about finding the balance between face time and focus that produces great work and a healthy life around it.

We also make a point of getting everyone in the same room. Teams come together every quarter, and once a year the whole company does, properly. It is a serious investment and consistently one of the best parts of the year. Here is what the last one looked like.

Benefits
  • Market-competitive salary, benchmarked against your function and reviewed every year
  • Annual performance bonus, linked to company performance and your contribution
  • Share options, a real stake in the company and a share in the future you build
  • Private medical insurance, for you and your family
  • Pension, generous holiday, and £1,000 a year to spend on getting to the office or learning something new
  • Cutting-edge systems and tools, so you always have what you need to drive your impact

If you’re ready to help build the real-time, data-driven infrastructure for an intelligent world, we want to hear from you.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-IL1

#LI-Hybrid

Skills Required

  • Demonstrated success building a business, launching a product, improving a measurable outcome, or fixing a broken process
  • Hands-on experience building AI tools, agents, or workflows
  • Experience working in a fast-paced environment, such as a high-growth startup, strategy consulting, or similar
  • Strong quantitative and qualitative analysis skills
  • Ability to work effectively with underwriters, regulators, shareholders, and senior leadership
  • Strong ownership, prioritization, execution, writing, presentation, and communication skills
  • Willingness to work AI-first and use AI daily
  • Ability to work from the London office three days per week
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The Company
HQ: San Diego, CA
388 Employees

What We Do

Zego is a commercial motor insurance provider that powers opportunities for businesses, from entire fleets of vehicles to self-employed drivers and riders. It combines best-in-class technology with sophisticated data sources to offer insurance products that save businesses time and money. Since its inception, Zego has believed that the problem with traditional insurance is that it holds businesses back. It’s too expensive and time consuming, and it no longer suits businesses who use vehicles to earn money. Zego’s products represent a solution to this problem for businesses based across the UK, Europe and beyond.

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