Special Investigations Unit Assistant

ESSENTIAL RESPONSIBILITIES

• Enters, extracts, and maintains data in various databases and software programs (e.g. Microsoft Office/365 products).
• Works closely with other Special Investigations Unit team members to ensure timely reporting of suspected fraud to law enforcement. Maintains strict confidentiality regarding investigations.
• Assists with the preparation of accurate and timely anti-fraud compliance reports for state agencies. Conducts research using publicly available and subscription-based databases.
• Assists with the preparation of anti-fraud training materials for Company employees.
• Assists in obtaining deposition transcripts and other evidence. Files and serves paperwork with the Department of Insurance and the District Attorney's office.
• Follows up on the status of investigations. Drafts correspondence for internal and external partners. Receives and reviews correspondence from vendors. Prepares bulk mailings.
• Utilizes computer software to make duplicates of videos and evidence. Prepares charts, spreadsheets, and other visual aids for presentations to Management, counsel, and law enforcement. Maintains a comprehensive, well-organized, and logically consistent electronic system for all materials generated by the Special Investigations Unit, including complying with proof-of-custody level requirements and state compliance laws and regulations.

REQUIRED QUALIFICATIONS

• EDUCATION: Minimum of high school diploma, or equivalent certificate, required. Associates or Bachelors degree from an accredited college or university preferred.
• EXPERIENCE: Minimum of one year of relatable experience required. Prior experience conducting research on publicly available and subscription-based databases preferred.
• COMPUTER SKILLS: Proficient in the use of Microsoft Office/365 applications and able to master proprietary and vendor software programs.
• LANGUAGE ABILITY: Ability to read and comprehend various types of documents (e.g., claim notes, simple legal documents, investigative reports, etc.), state-specific compliance regulations, simple instructions, and business correspondence. Ability to produce concise, accurate, business correspondence. Ability to effectively communicate with a wide range of internal and external parties (e.g., Claims personnel, investigators, vendor parties, law enforcement agencies, state agencies, legal personnel, etc.)
• MATH AND REASONING SKILLS: Ability to calculate figures and amounts, such as proportions, percentages, sums, differences, product and volume. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations.

DESIRED COMPETENCIES

• Ability to problem solve
• Ability to prioritize and manage multiple tasks for multiple parties and deliver on commitments
• Attention to detail - consistent, thorough, conscientious
• Effective communicator - written and spoken
• Team Player

WHAT WE OFFER

• Work From Home Program (Up to 2 days per week upon eligibility)
• Modernized Historical Setting in East Sacramento
• Free Lot Parking
• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program