Solutions Engineer(Pre-sales)
In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and minds.
We’re headquartered in Chemnitz, Germany, with offices in many locations throughout the world, including New York, London, Berlin and Dresden. Our international team counts more than 750 employees from 45+ nationalities and we have a growing base of 2200+ customers that want to transform their employee experience. We are rapidly scaling, post-Series E ($115 million funding), have strong-growing revenue, and our customers love us.
Staffbase is currently seeking a Solutions Engineer to join our dynamic and highly skilled Technical Sales Team. In this role, you will collaborate cross-functionally with our Account Executives, Information Security experts, Customer Success team, and Product teams. This position demands a strong technical foundation in cloud and hybrid infrastructure settings, as well as a passion for creative problem-solving.
What you’ll be doing
- Technical Discovery: Engage with potential customers to identify challenges, using insightful questions and a genuine curiosity to clearly convey the value proposition that Staffbase offers to their organization.
- Collaboration: Work closely with Account Executives to align on the deal cycle and create effective strategies.
- Value Engineering: Effectively communicate the value proposition of Staffbase as a comms platform through personalized product demonstrations tailored to the specific audience's needs and preferences.
- Technical Evaluations: Conduct technical assessments of the Staffbase platform and advise on various integration methods to ensure compatibility.
- Strategic Partner: Establish yourself as a strategic partner to our Account Executives and a trusted advisor to prospective customers.
- Liaison: Serve as a bridge between sales and product teams to stay informed about market fit and contribute to the product roadmap based on key metrics.
- Product Demonstrations:
- Innovative Solutions: Develop creative product-based solutions while navigating competitor strengths and positioning Staffbase favorably.
- RFIs & RFPs: Take ownership of and respond to the technical aspects of RFIs and RFPs, showcasing how Staffbase aligns with the presented requirements in proposals.
What you need to be successful
- Bachelors Degree in Information Science, Information Systems, Business Engineering, or equivalent work experience.
- Business fluency in English is required.
- Strong interest (preferably experienced) in the communications vertical.
- Excellent communication skills (verbal, written, presentations) with a finesse for storytelling.
- A solid understanding of web development methodologies and hands-on experience with API-based integrations. Proficiency in CSS, HTML, and JavaScript is a plus.
- You enjoy communicating and working with prospective customers directly with a passion for sales.
- You possess the ability to grasp technical concepts swiftly and effectively convey them to both technical and non-technical individuals.
What you'll get
- Competitive Compensation - we offer attractive salary packages including an Employee Stock Option Plan.
- Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608.
- Growth Budget - all employees get a yearly budget for external training of $1200.
- Wellbeing - in addition to 30 days PTO and 10 wellness days, we’re running a 4-day-work week every year in August.
- Support - we’re offering a 401(k) plan and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave.
- Snacks - The offices are equipped with fruits, drinks and snacks.
- Team Building - Regular team and office events including the yearly Staffbase Camp
- Volunteer Day - you’ll get one day off per year for supporting a social project. We will donate a small amount for that project in addition.
- Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid.
Our platforms are for everyone, and so is our workplace. We are passionate about equity, inclusion, and diversity at Staffbase. Read more about our policies here.
Our Global Benefits
Employee Stock Option Plan (ESOP)
Staffbase offers you a benefit plan which entitles you to an ownership interest in stock options in the company. We're in business to create value for our shareholders and we want our employees to benefit from that shared success as well.
Ongoing Learning
We thrive on personal and professional growth. Every employee gets EUR 1,000 / USD 1,100 / GBP 900 / CAD 1,400 / RON 5,000 / AUD 1,600 gross per year to spend on personal and professional development.
Feel Good Fridays
Summertime means extended vacation time at Staffbase! During August we run the 4-days workweek which means that during this month Fridays are off for all employees.
Flexibility
We offer different working time models and hybrid work set ups, to get the best office and working-from-home experience at once.
Parental Leave
We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
Read more about our benefits here.