Jobs at Staffbase

Leads technical solutioning for complex enterprise opportunities across Europe. Validates integration and customization requirements, designs architectures, scopes effort and risks, builds proofs of concept, supports RFPs and security questionnaires, and coordinates handoffs to engineering teams. Develops reusable solution assets, coaches Solutions Engineers, contributes product feedback, and leads technical discussions with executives and enterprise architects. Requires strong development, integration, cloud, SaaS, AI, communication, and German and English language skills.

Own strategic customer relationships, renewals, account health, churn prevention, adoption, and expansion opportunities. Lead business reviews, account planning, commercial negotiations, and executive conversations while helping customers maximize the Staffbase platform. Represent customer feedback internally and support customer marketing initiatives. The role requires SaaS customer success or account management experience, revenue quota ownership, strong presentation skills, and business fluency in German and English.

Leads North American Technical Consultants delivering enterprise B2B SaaS onboarding and technical services. Responsibilities include people management, capacity planning, delivery quality, complex escalations, identity and provisioning solutions, email and domain configuration, REST integrations, mobile app distribution, technical playbooks, customer communication, KPI improvement, and cross-functional collaboration with Sales, Customer Success, Product, Engineering, and Support.

Own the DACH enterprise territory, generate new-logo pipeline, and close complex, high-value SaaS deals. The role requires sophisticated outbound strategy, multi-stakeholder engagement with HR, Communications, IT, and Finance leaders, consultative selling, strategic account management, and collaboration with SDRs, partnerships, solution engineering, customer success, and product teams. Success requires enterprise SaaS sales experience, MEDDICC/MEDDPICC expertise, fluent German, business-proficient English, and a strong hunter mentality.

Lead technical design and enterprise rollouts for Staffbase customers. Conduct discovery workshops, design secure architectures, oversee integrations with Microsoft, SAP, Workday, Okta, and ADP, and guide API and SDK use. Manage technical project plans, troubleshoot implementation issues, deliver bilingual English-Spanish workshops, support presales scoping, and communicate with technical and executive stakeholders. Mentor colleagues and represent customer needs to Product and Engineering.

Pre-sales Solutions Engineer responsible for partnering with Account Executives, delivering technical demos, evaluating SaaS solutions, advising on APIs, integrations, architecture, AI infrastructure, and security, and preparing RFP responses. The role also involves building demo prototypes, connecting sales and product teams, mentoring Solutions Engineers, and consulting executive stakeholders in French, German, and English.

Lead technical design and enterprise SaaS rollouts for Spanish- and English-speaking customers. Responsibilities include architecture, integrations with Microsoft, SAP, Workday, Okta, and ADP, API and SDK guidance, security setup, troubleshooting, technical project management, workshops, documentation, presales support, executive presentations, and mentoring. The role partners with Sales, Customer Success, Product, Engineering, and system integrators to remove technical roadblocks and drive successful implementations.

Develop the European sales funnel, with a focus on DACH, by qualifying inbound leads, executing outbound campaigns, applying consultative sales methods, scheduling qualified appointments, and collaborating with sales and marketing. The role involves learning the SaaS product, providing introductory information to prospects, improving prospecting processes, and offering feedback to sales management.

Qualify inbound leads, execute outbound campaigns, apply consultative sales methods, set qualified appointments, and build pipeline with sales and marketing teams. The role includes learning the SaaS product, providing introductory presentations, improving prospecting processes, and delivering feedback to sales management. Strong German and English skills are required, while French is advantageous.

Manage enterprise customer relationships, develop success plans, lead business reviews, guide onboarding and platform adoption, mitigate risks, support renewals and expansion, and advocate for customer needs. Collaborate with Product, Support, and Sales teams to drive customer outcomes and engagement across a portfolio of strategic accounts.

Own a portfolio of enterprise customers, develop success plans, lead business reviews, guide onboarding and platform adoption, manage renewal risks, and identify expansion opportunities. The role partners cross-functionally with Product, Support, and Sales teams, advocates for customer needs, and serves as a strategic advisor to customer teams using the Staffbase SaaS platform.

Lead complex enterprise software implementations and custom solution engagements for Fortune 100 customers. Own project plans from scoping through launch, coordinate technical and business stakeholders, manage scope, budgets, resources, risks, partners, integrations, testing, security reviews, and migrations, and deliver executive governance and status reporting. The role requires translating technical complexity into business decisions while ensuring successful customer handoffs to ongoing support.

Lead complex enterprise software implementations and custom solution engagements for Fortune 100 customers. Own project plans from scoping through launch, coordinate technical and business stakeholders, manage scope, budgets, resources, partners, integrations, migrations, testing, security reviews, and governance. Translate technical complexity into executive decisions, facilitate steering committees, and ensure successful handoffs to Customer Success and ongoing support.

Own custom customer solutions end-to-end, from technical design through implementation, testing, release, and validation. Build full-stack extensions using React, TypeScript, backend technologies, and external integrations. Collaborate directly with customers and internal stakeholders, mentor engineers, establish engineering standards, and support agile development, code quality, CI/CD, and continuous learning.

Owns custom customer-facing solutions end to end, from technical design and implementation through testing, release, and validation. Builds React and TypeScript interfaces, backend services, and third-party integrations. Partners with customers and stakeholders to define requirements, mentors mid-level engineers, establishes engineering standards, and supports agile delivery, code quality, testing, CI/CD, and continuous improvement. Fluency in both English and German is required.

Own the full B2B sales cycle for mid-market accounts with 1,000+ employees, from prospecting through contract close. Build and manage complex pipelines, engage HR, Communications, IT, and C-level stakeholders, develop territory strategies, deliver persuasive pitches, and consistently achieve sales targets. Collaborate with marketing, customer success, renewals, and product teams while representing Staffbase as a brand ambassador.

Lead enterprise Staffbase implementations from planning through rollout and adoption. Manage project plans, resources, risks, customer communications, training, change management, and issue resolution. Partner with Sales and Customer Success to scope projects, create Statements of Work, support platform architecture integration, and identify expansion opportunities. Apply customer requirements and implementation best practices while providing product feedback internally. Spanish fluency is required.

Lead enterprise Staffbase implementations from onboarding through growth, managing project plans, resources, risks, and customer communications. Translate customer requirements into platform solutions, oversee deployment, change management, adoption, training, and best practices, and troubleshoot implementation issues. Partner with Sales and Customer Success on scoping, Statements of Work, architecture integration, and expansion opportunities. Provide customer feedback internally while maintaining strong product and account management expertise.

Lead enterprise Staffbase implementations from onboarding through adoption and growth. Manage project plans, resources, risks, communication, deployment, change management, training, and customer adoption. Translate customer requirements into platform best practices, troubleshoot implementation issues, support Statements of Work, and partner with Sales and Customer Success to expand platform usage. Serve as the customer advocate while developing strong product and application expertise.

Build the infrastructure powering Staffbase’s plugin platform, including reusable React components, integrations with third-party and enterprise systems, extension points, and cross-integration authentication. Develop secure, multi-tenant backend services and ship plugins using the platform. The role emphasizes API integration, data isolation, flexible platform design, and AI-generated application experiences.