Solutions Engineer

Posted 5 Days Ago
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Provides pre-sales technical support for Cisco public sector accounts, partnering with account executives and customers to demonstrate, design, configure, and explain technology solutions. Responsibilities include technical presentations, government bids and RFPs, sales proposals, competitive analysis, troubleshooting, and consultative support for systems engineering teams. The role requires broad networking, security, data center, collaboration, virtualization, and software-defined technology experience, with up to 20% travel.
Summary Generated by Built In
Meet the Team

We seek for a Systems Architect with broad experience in Networking, Collaboration, Data Center, Security, Software Defined Technologies and software for observability and AI to partner with our Public Sector Federal Account Executives in a pre-sales technical role, showcasing Cisco product solutions-setting up demonstrations and explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.

The Team Gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets.

In additional to technological aptitude, and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation and troubleshooting skills evoke passion and confidence.

Your Impact

Direct account and partner responsibilities for Public Sector accounts.

Keep up-to-date on relevant competitive solutions, products and services.

Provide technical and sales support for accounts in assigned territory.

Experience in leading Government bids/RFPs

Perform technical presentations for customers, partners and prospects.

Assist with the development of formal sales plans and proposals for assigned opportunities.

Actively participate as a specialist on assigned Virtual Team and provides consultative support in their area of specialization to other Systems Engineers.


Minimum Qualifications
  • +7 years-related experience.
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
  • Pre-Sales experience required.
  • Typically requires BS/BA (EE/CS) or equivalent.
  • CCNP, CCVP, CCIE or Data Center Certifications are strongly encouraged.
  • Knowledge and demonstrated operating experience in one of the following area's of specialization: Unified Communications, Video, Campus LAN & WLAN, WAN, SD-WAN, Security, BYOD architectures, Data Center Technologies, Big Data, Analytics, SDN, Server Architecture, Virtualization, Programmability.

Preferred Qualifications
  • Excellent written and verbal communication, listening, and strong presentation skills
  • Ability to work effectively and add value as a team member.
  • Demonstrated technical knowledge and consultative skills.
  • Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
  • Availability to travel up to 20% to customer sites and corporate offices.
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • At least 7 years of related experience
  • Cisco product experience or relevant experience with key competitor offerings
  • Pre-sales experience
  • Bachelor's degree in Electrical Engineering, Computer Science, or equivalent
  • CCNP, CCVP, CCIE, or data center certifications
  • Operating experience in a specialization such as unified communications, video, LAN/WLAN, WAN, SD-WAN, security, BYOD, data center technologies, big data, analytics, SDN, server architecture, virtualization, or programmability
  • Excellent written and verbal communication, listening, and presentation skills
  • Ability to work effectively and contribute as a team member
  • Demonstrated technical knowledge and consultative skills
  • Strong problem-solving skills

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
  • Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
  • Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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