Header Job Title: Solutions Engineer Location: Mexico, Colombia, or Costa Rica Work Model: Hybrid
Meet the Team Join our pre-sales portfolio global team. We are a dynamic group of technical sales professionals dedicated to representing the Cisco brand with our customers and partners. We collaborate closely with account teams and connected sales teams to provide technical solutions that address business needs and ensure customer success. As trusted technical advisors, we focus on increasing market penetration, displacing competition, and driving strategic planning to deliver real-world outcomes.
Your Impact As a Solutions Engineer, you will serve as a primary technical sales influencer, translating customer and partner business needs into comprehensive technical requirements. You will:
- Lead engagements with IT and business decision-makers, maintaining up-to-date expertise in Cisco's portfolio and specializing in key domains.
- Develop strategic plans for customers, lead solutions design, and present relevant solutions based on identified technical and business requirements.
- Take the lead on moving deals across the technical sales process, managing virtual support teams, and leveraging relevant tools to support opportunities.
- Proactively analyze the competitive landscape to position Cisco’s value, win business, and provide active feedback to business entities on market opportunities.
- Foster cross-functional collaboration with internal teams and external partners to align strategy, strengthen relationships, and lead educational efforts on Cisco solutions.
Minimum Qualifications
- Bachelor's degree with 5 years of related experience, or Master's degree with 3 years of related experience, or PhD with 0 years of related experience.
- Proven experience in the technical sales process, including taking the lead on moving deals forward and managing virtual support teams.
- Demonstrated ability in technical translation, successfully converting customer business requirements into comprehensive technical solutions.
- Strong background in systems integration and architecture, with the ability to design and present relevant solutions.
- Track record of sales process ownership, including landing opportunities, expanding within accounts, and increasing revenue through closed deals.
Preferred Qualifications
- Advanced Cisco portfolio knowledge, with the ability to bring the power of the entire portfolio to customer and partner opportunities.
- Demonstrated success in cross-selling and up-selling to increase market share and displace competitors.
- Expertise in value-based selling, utilizing demonstrations to help customers visualize real-world outcomes of proposed solutions.
- Strong analytical skills to participate in demand generation campaigns, analyze data, and develop strategic content.
- Exceptional communication and relationship-building skills to act as a trusted technical advisor for both internal stakeholders and external decision-makers.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree and 5 years of related experience, or master's degree and 3 years of related experience, or PhD and 0 years of related experience
- Experience leading the technical sales process and moving deals forward
- Experience managing virtual support teams
- Ability to translate customer business requirements into comprehensive technical solutions
- Background in systems integration and architecture
- Ability to design and present technical solutions
- Track record of owning sales processes, landing opportunities, expanding accounts, and increasing revenue through closed deals
- Advanced Cisco portfolio knowledge
- Success in cross-selling and upselling to increase market share and displace competitors
- Expertise in value-based selling and solution demonstrations
- Strong analytical skills for demand generation campaigns, data analysis, and strategic content development
- Exceptional communication and relationship-building skills
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as broad, with medical options including PPOs, high-deductible plans, and regional HMOs. Feedback suggests robust wellness and mental-health resources, with some locations offering on-site support and second medical opinions.
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Leave & Time Off Breadth — Time off is highlighted through paid holidays, paid time off, and additional recharge days such as “Days for Me,” with generous volunteer time also mentioned. Feedback suggests these programs help support rest, volunteering, and critical life events.
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Parental & Family Support — Parental and family support appears extensive, including paid child-bonding leave, family medical leave, and caregiving resources. Observations also point to family-planning assistance and adoption or surrogacy support in some regions.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
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