You will act as the dedicated Solutions Engineer for our sales teams, serving as the technical representative throughout the entire customer journey. You will be required to be the "bridge" between our technology and customers' success.
- Sales Partnership: Join sales meetings to serve as the subject matter expert, addressing technical/product inquiries and proposing tailored architectures for diverse customer environments.
- Product Demonstrations: Deliver high-impact, deep-dive product demonstrations that translate complex security features into tangible business value.
- Technical Architecture: Design and architect customer deployments based on specific requirements, scope, and environmental constraints (i.e. Cloud, Hybrid, or On-Prem).
- Deployment Liaison: Act as the critical link between Sales Reps and Implementation Engineers during Proofs of Concept (POCs) and initial deployments to ensure a seamless transition and customer success.
- Cross-Functional Collaboration: Serve as the "voice of the field" by providing technical expertise and customer feedback to Go-To-Market (GTM) teams (Channel, Marketing, Sales) as well as Product and Engineering to influence the product roadmap.
What You Bring: Qualifications
Experience:
- 5+ years of experience in Solutions Engineering, Technical Sales or Product Management.
- 3+ years of deep expertise in Network Security, Public Key Infrastructure (PKI), or general IT Security.
- Strategic Mindset: A high capacity for critical thinking and complex problem-solving to navigate intricate, large-scale deployments.
- Business Acumen: Ability to tie technical concepts to business outcomes and craft a "superiority narrative" to effectively battle competitors in the market.
- Technical Communication: Exceptional presentation skills, with a proven ability to lead "whiteboard" sessions and present to both technical teams and executive leadership.
- Intellectual Curiosity: A relentless drive to keep technical skills current and maintain a pulse on industry trends.
Skills Required
- 5+ years experience in Solutions Engineering, Technical Sales, or Product Management
- 3+ years deep expertise in Network Security, PKI, or general IT Security
- Ability to design and architect customer deployments for Cloud, Hybrid, and On-Prem environments
- Proven capability to deliver high-impact product demonstrations and translate technical features into business value
- Exceptional technical communication and presentation skills, including leading whiteboard sessions and executive briefings
- Strategic mindset with strong complex problem-solving for large-scale deployments
- Business acumen to link technical concepts to business outcomes and competitive positioning
- Intellectual curiosity and commitment to staying current with industry trends
What We Do
SecureW2 provides next-generation passwordless network security for enterprises, education, healthcare, service providers and small businesses around the globe. We offer Certificate & Managed PKI services, top-rated device onboarding software plus world-class RADIUS authentication services. SecureW2 provides everything an organization needs to secure its networks' perimeter by eliminating credential theft risk and improving user experience.
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