Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Supports corporate sales by conducting discovery, delivering customer-focused demos, shaping deal strategy, translating business and technical requirements into solutions, and engaging executive stakeholders. The role requires SaaS fluency across integrations, APIs, data flows, and security, while contributing reusable sales assets and field insights. It is based in Qualtrics’ Dallas office with hybrid work and occasional customer travel.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Solutions Engineer, US Corporate
Why We Have This Role
Qualtrics created the Experience Management category, and we're building what comes next. Our XM Data & AI platform combines 25 years of experience data with human context to help organizations close the Experience Gap: the distance between what people expect and what companies deliver. Enterprises, governments and healthcare systems run their most sensitive experience programs on Qualtrics. Our customers use it to simulate decisions before anyone lives them, predict who's heading toward churn or disengagement, and take intelligent action in time to change the outcome.
How You’ll Find Success
- Higher win rates and faster deal cycles on the opportunities you support.
- AEs who seek you out and bring you in earlier.
- Fast ramp to confidence across the platform, and growing ownership of larger, more strategic opportunities.
- Strong technical and business storytelling that moves buyers to action.
- Scalable impact through building shared playbooks, demo assets, and leveraging AI in your workflow.
How You’ll Grow
- Structured ramp and ongoing coaching from a manager who has been a successful SE.
- Exposure to the full XM portfolio and our latest AI products.
- A clear development path from L3 toward strategic deals, L4 and beyond, with chances to mentor, lead initiatives and influence how the team operates.
- Visibility with Sales leadership, Product and Marketing.
Things You’ll Do
- Run discovery alongside AEs to uncover business pain, identify stakeholders and build the value case.
- Deliver story-led demos and presentations that connect Qualtrics capabilities, including our AI and agentic experiences, to customer outcomes.
- Shape deal strategy: qualification, competitive positioning, mutual action plans and executive engagement.
- Translate complex business and technical requirements into clear, credible solutions, including how Qualtrics fits into a customer's existing systems and data landscape. You'll bring in specialists and product owners when needed.
- Help the broader sales team through Slack support, office hours and reusable demo assets, so your impact extends beyond the deals you touch directly.
- Share field insights with Product, Marketing and Enablement.
- Build working knowledge of the XM platform, our competitors and the industries you cover.
- Join customer meetings in person from time to time.
What We’re Looking For On Your Resume
- Required:
- 2+ years of experience selling or supporting complex SaaS solutions, as an AE, SE, consultant, CSM or similar.
- Working technical fluency: you're comfortable discussing integrations, APIs, data flows and security with technical stakeholders, and you can explain how a platform fits into a customer's environment.
- Experience engaging senior business buyers (Director to C-level).
- Strong communication: you can discover, position and tell a compelling business story in front of a customer.
- Comfort with ambiguity and a fast pace, with many deals and stakeholders at once.
- Genuine curiosity about AI and how it changes what customers can do.
- Ability to work on-site at our Dallas, TX Corporate Sales HQ office and travel occasionally.
- Preferred:
- Hands-on technical experience, such as implementation, solutions consulting or a technical degree.
- Experience with CX, EX, market research or analytics platforms.
- Experience selling into multiple industries.
What You Should Know About This Team
- We are based in office at our Dallas, TX Corporate Sales HQ, sitting alongside the sellers we support as part of a close-knit team serving a large Corporate sales organization.
- We favor scalable plays over heroics, building and using shared playbooks and demo assets, and leaning on AI in our workflow.
- High visibility and close collaboration with Sales leadership, Product, and Marketing.
- Our hiring process: We want you to see how we work, and we want to see how you work. Expect conversations with the hiring manager, fellow Solutions Engineering leaders and Sales leadership, plus a mock demo where you show us how you'd present to a customer.
Our Team’s Favorite Perks and Benefits
- Competitive salary, performance bonuses, generous 401(k) Match
- Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- $1800 Experience bonus to be used for an “Experience” of your choosing
- Unlimited Sick Days
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.
- Free food and drinks, massage chairs, table tennis, an onsite gym and more
- Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
- Up to 2 weeks (10 days) per year to work from anywhere outside of standard hybrid locations.
- Comprehensive Healthcare Coverage
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- 2+ years of experience selling or supporting complex SaaS solutions as an AE, SE, consultant, CSM, or similar
- Technical fluency discussing integrations, APIs, data flows, and security with technical stakeholders
- Experience engaging senior business buyers from Director to C-level
- Strong customer-facing communication, discovery, positioning, and business storytelling skills
- Comfort with ambiguity, fast pace, and managing multiple deals and stakeholders
- Genuine curiosity about AI and its impact on customer capabilities
- Ability to work on-site at the Dallas, Texas Corporate Sales HQ office
- Ability to travel occasionally
- Hands-on technical experience in implementation or solutions consulting, or a technical degree
- Experience with CX, EX, market research, or analytics platforms
- Experience selling into multiple industries
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
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Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
