As an Enterprise Solutions Engineer (EMEA) at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across the region. Working in close partnership with Enterprise Account Executives, you will engage with large, multinational organizations to help them transform how they understand and optimize digital customer experiences.
In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.
🔧 Responsibilities
Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing.
Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes.
POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value.
Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions.
Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding.
Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap.
💡Requirements
Linguistic Skills: Proficiency in English and Italian; additional European languages preferred.
Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector.
Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations.
Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO).
Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning.
Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments.
Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 25–30% across EMEA.
Experience in Digital Experience Analytics or CXM platforms.
Familiarity with agentic AI, enterprise data architecture, or tagging strategies.
Background in high-growth SaaS or digital transformation consulting.
- Take-Home Skills Assessment (30 minutes)
- Presentation (60 minutes)
- In-person interview (30-90 minutes, subject to interviewer availability)
Skills Required
- Fluency in English and Italian
- Ability to work in a fast-paced, continually evolving environment
- Fundamental knowledge of analytical tools such as Adobe and Google
- 3-5+ years experience with client-side web technologies (HTML, JavaScript, React, Angular, Ember, Meteor)
- Knowledge of website frameworks, components and concepts
- Excellent communication and presentation skills
- Passion for technical sales and working with customers
- Ambitious and self-motivated with high emotional intelligence
- Ability to work on multiple customer-facing POCs and time-sensitive activities concurrently
- Highly coachable with desire to improve and grow professionally
- History of working at start-ups
- Experience working remotely
- Experience/understanding of native/hybrid mobile apps
- Experience with other CXM vendors
- Willingness to travel up to 25%
What the Team is Saying
Quantum Metric, Inc. Compensation & Benefits Highlights
-
Affordable Benefits — Health coverage includes an employer-paid base medical plan option with dependent coverage, keeping premiums low. Mental health resources and multiple plan choices further support cost-effective access to care.
-
Healthcare Strength — Medical, dental, vision, and mental health benefits are paired with wellness programs, EAP, and virtual care. Multiple plan tiers and fully covered mental health appointments reinforce depth of coverage.
-
Leave & Time Off Breadth — Unlimited PTO is paired with a three‑week paid sabbatical after three years, plus holidays, sick time, and other leaves. Encouragement to recharge and added volunteer time signal a broad time‑off framework.
Quantum Metric, Inc. Insights
What We Do
Quantum Metric is the leader in agentic digital analytics for the enterprise. The company provides the industry's most complete digital experience data, helping enterprises understand why customer behavior changes and act with the required speed and confidence for today’s digital demands. Combining the industry’s richest, most actionable data set with agentic AI, Quantum Metric delivers a simple, contextual understanding of customer behavior, technical signals, and impact as it relates to unique business goals and objectives. Global enterprises rely on Quantum Metric with the company supporting billions of digital interactions each month and reflecting insights from roughly half of the world’s internet users.
Why Work With Us
Quantum Metric is a remote-first unicorn blazing the trail for Continuous Product Design. By using AI and ML to quantify customer struggle, our team provides real-time CX insights for enterprise clients. Every day is great here because we blend "rocket ship" innovation with a culture of Passion, Persistence, and Integrity that puts people first.
Gallery
Quantum Metric, Inc. Offices
Remote Workspace
Employees work remotely.
We are a remote-first company, and we foster connection through Slack interest channels, Employee Resource Groups, regional team gatherings, and online events.
