Solutions Engineer - SD WAN

Posted Yesterday
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Hiring Remotely in Brazil
Remote
Mid level
Cloud • Security • Software • Cybersecurity
The Role
Provide pre-sales technical support and product demonstrations for SD-WAN solutions, design custom architectures, contribute to proposals/RFPs, act as customer technical advisor post-implementation, and collaborate with product and engineering teams to drive adoption across LATAM.
Summary Generated by Built In
About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

Location: Remote in Brazil, covering LATAM Market About the position:

We are seeking an experienced and customer-focused Intermediate SD-WAN Sales Engineer to join our overlay specialist sales team. In this role, you will act as a technical advisor and product expert, working directly with clients and prospects to demonstrate the capabilities of our SD-WAN solutions and to ensure successful implementation of our products. This role requires a blend of technical knowledge and sales acumen to help clients understand the value of SD-WAN in addressing their network needs. If you have a passion for both technology and customer engagement, this position offers an excellent opportunity to contribute to our business growth.

This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Responsibilities include:
  • Pre-Sales Support: Collaborate with sales representatives to understand client requirements, present technical solutions, and tailor demonstrations that align with customer needs and showcase SD-WAN capabilities.
  • Technical Expertise & Product Demos: Conduct in-depth product demonstrations and technical presentations to prospective clients, explaining the features, functionality, and advantages of SD-WAN solutions to both technical and non-technical stakeholders.
  • Solution Design: Work closely with clients to assess their current network environments and design customized SD-WAN solutions that meet their business objectives, ensuring the solution aligns with performance, scalability, and security needs.
  • Proposal Development: Assist in developing proposals and RFP responses by providing detailed technical input, solution designs, and cost estimates for SD-WAN deployment.
  • Customer Advocacy: Act as a technical resource for existing clients, helping them fully leverage SD-WAN features and maintain optimal network performance post-implementation.
  • Relationship Building: Build and maintain strong relationships with clients, ensuring they have a trusted technical advisor to address any concerns, answer questions, and provide ongoing support.
  • Collaboration & Cross-Functional Support: Work with product management, engineering, and support teams to communicate client feedback, advocate for feature requests, and keep up-to-date on product developments and enhancements.
  • Continuous Learning: Stay current on SD-WAN technology trends, competitor offerings, and industry best practices to better position the value of our SD-WAN solutions.
Job Requirements:
  • 3-5 years in a technical sales, sales engineering, or network engineering role, with a minimum of 1-2 years focused on SD-WAN solutions. Familiarity with SASE market, architecture and value proposition. 
  • Strong understanding of SD-WAN platforms (e.g., Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet).
  • Solid knowledge of networking principles, including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security.
  • Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing.
  • Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills.
  • Relevant certifications are a plus (e.g., CCNP, SD-WAN Specialist, SDWAN Certs).Ability to scale from the whiteboard to working with security architects to influencing CISOs.
  • Exceptional communication, problem-solving, and customer service skills; ability to work collaboratively across teams.
  • Fluency in Portuguese and Spanish
Desired:
  • Familiarity with cloud networking and integration with SD-WAN (e.g., AWS, Azure).
  • Experience with solution design and architecture in complex environments.
  • Understanding of Quality of Service (QoS) configurations and traffic prioritization.
  • Understanding basic cloud security and reference SASE architecture.
Education
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered.

#LI-CJ1


Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.

Skills Required

  • 3-5 years in technical sales, sales engineering, or network engineering with 1-2 years focused on SD-WAN solutions
  • Strong understanding of SD-WAN platforms (Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet)
  • Familiarity with SASE market, architecture and value proposition
  • Solid knowledge of networking principles including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security
  • Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing
  • Ability to translate technical features into business benefits and present to technical and non-technical stakeholders
  • Ability to work with security architects and influence CISOs; strong presentation, negotiation, and customer relationship skills
  • Fluency in Portuguese and Spanish
  • Relevant certifications (e.g., CCNP, SD-WAN Specialist)
  • Bachelor's degree in Computer Science, IT, Engineering or equivalent experience
  • Familiarity with cloud networking and integration with SD-WAN (AWS, Azure)
  • Experience with solution design and architecture in complex environments
  • Understanding of QoS configurations and traffic prioritization
  • Understanding of basic cloud security and reference SASE architecture

Netskope Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netskope and has not been reviewed or approved by Netskope.

  • Fair & Transparent Compensation Pay is considered competitive in U.S. technical roles, with indications that total compensation benchmarks strongly versus peers. Employees are generally pleased with total compensation that includes pay, stock, equity, and benefits.
  • Healthcare Strength Health coverage offers multiple medical plan choices alongside dental, vision, disability, HSA/FSA, and EAP, and is often characterized as very good. Employer-verified plan options and regional choices reinforce the breadth and quality of coverage.
  • Leave & Time Off Breadth Time off includes flexible/unlimited PTO, paid holidays, and quarterly wellness days that support rest and flexibility. Paid parental leave is available, commonly cited at 12 weeks for birth parents and 8 weeks for non‑birth parents.

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The Company
HQ: Santa Clara, CA
1,479 Employees
Year Founded: 2012

What We Do

Netskope, the SASE leader, safely and quickly connects users directly to the internet, any application, and their infrastructure from any device, on or off the network. With CASB, SWG, and ZTNA built natively in a single platform, the Netskope Security Cloud provides the most granular context, via patented technology, to enable conditional access and user awareness while enforcing zero trust principles across data protection and threat prevention everywhere. Unlike others who force tradeoffs between security and networking, Netskope’s global security private cloud provides full compute capabilities at the edge. Netskope is fast everywhere, data-centric, and cloud-smart, all while enabling good digital citizenship and providing a lower total-cost-of-ownership.

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