Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Splunk is currently seeking a highly motivated, outcome focussed individual to join our pre-sales Solutions Engineering team as a Senior Solutions Engineer (m/f/d) within the German Public Sector team. As a Splunk Solutions Engineer, you’ll be a technical sales resource for the German Public Sector sales team who support our clients across the range of Central and Local Government, Police, Education and more. You will be the authority both in terms of the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.
Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Sales Engineers are Splunk’s customer-facing technical account leader. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. Sales Engineers are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.
This role requires a self-motivated continuous learner that has a deep desire to solve a wide variety of security and observability problems. Customer interactions will cover a wide range of engagements. Some examples include aligning customer use-cases to Splunk capabilities, providing guidance to customers on solutions that meet their business objectives, presenting to senior customer staff, and partnering with Solution Architects to position and operationalize advanced use-cases and capabilities in your accounts.
A successful Solutions Engineer (m/f/d) will not only maintain a technical understanding of Splunk solutions, but also build cross-functional relationships with Solution Architects and Professional Service account team members to build scale and impact Splunk’s continued growth.
What You'll Do/Key responsibilities:
Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
Own Splunk’s portfolio, holistic technical engagement, and customer experience in your accounts
Drive deeper and broader penetration of Splunk’s products within your accounts
Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment
Build and maintain relationships with key customer personas
Assemble and lead relevant Splunk technical resources as required to ensure optimal customer outcomes
Evangelize Splunk’s use-cases at theater/regional industry events and with customers and partners in your region
Minimum Qualifications for the role:
5+ years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments
5+ years related experience working in or recommending SaaS delivery model
5+ years relevant experience in cyber security and/or observability is highly desired
Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer’s expected business outcomes
Ability to establish trusted technical advisor status with your customers
Familiarity with programming and scripting (e.g. Python, Javascript, etc.)
Relevant software proven experience in the following: IT Operations/Solutions, enterprise or infrastructure management, application development and management, DevOps, business applications, and/or analytics.
Minimum 3 years practical experience with public cloud infrastructure and understanding of cloud economics highly desirable (e.g. AWS, GCP, Azure, etc.)
Minimum 3 years experience of current infrastructure and application monitoring solutions in the industry, experience in the SIEM and Observability space is a must.
Experience in the security space like EDR, XDR, SOC, SOAR, ITOps is a plus
Experience in working with German Public Sector customers is a plus
Preferred Qualifications for the role:
Bachelor’s degree or commensurate experience
Outstanding interpersonal skills with the ability to effectively lead others in a highly-collaborative team environment
Excellent presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format
Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
Ability to be organized and analytical, and will be able to eliminate sales obstacles using creative and adaptive approaches
Excellent communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally
Practical experience with the Splunk platform or competing solutions is a plus
Available to travel and to visit prospects and customers across Germany
Fluent in English & German, both written & spoken
Splunk is an Equal Opportunity Employer: Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 5+ years of experience selling and delivering enterprise software solutions across cloud, on-premise, and hybrid environments
- 5+ years of experience working with or recommending SaaS delivery models
- Ability to create, lead, and evolve customer technical account strategies
- Ability to establish trusted technical advisor relationships with customers
- Familiarity with programming and scripting, such as Python or JavaScript
- Relevant software experience in IT operations, enterprise or infrastructure management, application development and management, DevOps, business applications, or analytics
- At least 3 years of practical experience with public cloud infrastructure and understanding of cloud economics
- At least 3 years of experience with current infrastructure and application monitoring solutions
- Experience in SIEM and observability
- Relevant experience in cybersecurity and/or observability
- Experience with EDR, XDR, SOC, SOAR, or ITOps
- Experience working with German Public Sector customers
- Bachelor’s degree or equivalent experience
- Outstanding interpersonal and collaboration skills
- Excellent presentation skills and ability to use data to articulate stories or issues
- Excellent time management, organizational, analytical, communication, and adaptability skills
- Practical experience with the Splunk platform or competing solutions
- Availability to travel and visit prospects and customers across Germany
- Fluency in written and spoken English and German
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental-health resources, and expert second-opinion services. These offerings are positioned as a core pillar of the Total Rewards package.
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Leave & Time Off Breadth — Time off is portrayed as expansive, with quarterly company-wide “Days for Me,” paid holidays and vacation, volunteer time, emergency leave, and a year-end shutdown in many locations. This breadth helps employees disconnect and recharge.
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Parental & Family Support — Family support is emphasized through extended paid parental leave for primary caregivers, caregiving assistance, adoption support, and resources for parents and caregivers. These programs are presented as global offerings, with specifics determined locally.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
