Attio is the CRM built for the AI era. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s thoughtful, resourceful, and resilient — and wants to help reinvent how millions of people work.
What you'll doWork directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers' product issues
Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Direct customer-facing experience deploying, selling, or managing complex products or services
Customer-facing experience solving business problems with technology
Experience in designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc.
Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
Ability to work independently in an unstructured, fast paced, environment with shifting priorities
Our hiring process is designed to help us identify people with critical thinking and analytical problem solving abilities. We will test for excellent customer communication skills and your technical level, in search of no-code experts, basic programming skills and people who are comfortable with APIs and JSON.
30-minute introductory phone call with a member of our Talent team
30-minute interview with our Head of Customer Success
45-minute technical case interview
Two 30-minute interviews with relevant stakeholders and Mock Demo exercise
30-minute closing conversation with our CEO
Offer stage
Skills Required
- Direct customer-facing experience deploying, selling, or managing complex products or services
- Customer-facing experience solving business problems with technology
- Experience in designing and explaining solutions using SaaS concepts like APIs and JSON
- Professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
- Ability to work independently in an unstructured, fast paced, environment
Attio Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as including medical, dental, and vision in the U.S. via Sequoia One and private medical insurance in the U.K. via AXA. This indicates core healthcare is a standard part of the package across major hiring regions.
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Leave & Time Off Breadth — Listings highlight 25 days’ holiday plus local public holidays and regular company off-sites. Enhanced family leave is also noted, indicating time-away support beyond baseline PTO.
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Equity Value & Accessibility — Multiple roles explicitly state equity is included, positioning upside alongside salary or OTE. The offering is framed as a meaningful component for a growth-stage company.
Attio Insights
What We Do
Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need.
Why Work With Us
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
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Attio Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
