Meet the Team
In this dynamic, customer-focused role, you will be joining our Perth based team as a Solutions Engineer (SE) where you will partner closely with Account Executives (AE) in a pre-sales technical function.
In your role, you will be a Trusted Technical Advisor to our Portfolio customers, designing solutions to allow our customers to meet their desired outcomes. You will also be showcasing Cisco solutions, providing presentations, performing technical demonstrations, creating BoMs, and running Proof of Concept (PoC) activities.
You will work with an extended network of technical resources, product specialists and Cisco Engineering to acquire in-depth technical and specialist support. You will also work with Cisco Partners and Cisco CX to support on various customer's lifecycle stages.
You will join a team of high-preforming technical Solutions Engineers that support and empower each other. In our team, we are passionate about the customer experience and about new technology. We love to learn and share our knowledge and support each other.
Your Impact
As a Solutions Engineer you will:
- have the opportunity to work with an Elite account in the WA region as a Solutions Engineer.
- Partner with Account Executives in a Pre-sales technical role.
- Identify opportunities and define solution options that align with customers business priorities and strategic goals.
- Articulate business value of Cisco's solutions, explain technical concepts and subjects to a variety of audience levels and technical backgrounds. Educate the customer on Cisco differentiation, creating demand.
- Provide an architectural perspective across the Cisco product portfolio and act in a consultative fashion, serving as a trusted technical advisor to your customers.
- Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources.
- Continuously acquire and develop technical and consultative skills, embracing best practices.
- Keep yourself regularly updated with new portfolio acquisitions and solutions, as well as emerging, industry trends and market drivers.
Minimum Qualifications
- 7+ years of technical customer-facing experience; preferably pre-sales, or post-sales adoption and implementation.
- Strong background in Networking and a strong understanding of one or more of our key technical pillars: Enterprise Networking, Security, Collaboration, Cloud and AI Infrastructure and IoT.
- Experience with relevant Cisco technology or solutions of relevant competitors.
- Excellent written and verbal communication, listening and presentation skills.
- Professional certifications (e.g., CCNP, CCIE) are highly desirable.
Preferred Qualifications for this role
- Preferred Mining Sector experience
- Flexible, diligent, and capable of quickly learning various technologies, industry and market trends.
- Be self-driven, consultative, able to work autonomously, take ownership and accountability on tasks and workstreams.
- You have the ability to communicate effectively with diversified audience, technical and non-technical
- Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 7+ years of technical customer-facing experience, preferably in pre-sales or post-sales adoption and implementation
- Strong networking background
- Strong understanding of at least one technical pillar: Enterprise Networking, Security, Collaboration, Cloud, AI Infrastructure, or IoT
- Experience with relevant Cisco technologies or competing solutions
- Excellent written and verbal communication, listening, and presentation skills
- Professional certification such as CCNP or CCIE
- Mining sector experience
- Ability to learn technologies and industry trends quickly
- Ability to work autonomously and take ownership and accountability
- Ability to communicate effectively with technical and non-technical audiences
- Strong business acumen and ability to connect solutions to customer business and mission value
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
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