The Role
Design and govern end-to-end Microsoft Dynamics 365 (Sales, Project Operations, Finance & Operations) solutions for APAC, lead requirement workshops, integration and data architecture, ensure compliance and governance, provide technical leadership across delivery, and drive continuous improvement using D365, Azure, and DevOps practices.
Summary Generated by Built In
The objective of this role is to develop solution architecture for end-to-end Microsoft Dynamics ERP (Sales, Project Operations, and Finance & Operations) tailored to the APAC markets. This entails thoroughly exploring all relevant options concerning time, cost, and compliance with the company's standards, policies, and practices while effectively addressing the business's needs. The role will also oversee the delivery of the solution for dentsu business operations, ensuring it adheres to the appropriate governance frameworks.
Job Description:
Key Accountabilities
- Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations
- Drive solution shaping, including requirement workshops, estimations, solution design and delivery
- Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity
- Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making
- Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards
- Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models
- Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios
- Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams
- Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency
Professional Knowledge/Skills
- 15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation
- 12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
- Experience with D365 Implementation for APAC countries
- Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory.
- Experience supporting System Integration using Logic app, Boomi, Snaplogic or other middleware
- Experience in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
- Experience delivering using Agile methodologies
- Experience with Continuous Integration/DevOps methodology using Azure DevOps
- Experience in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow.
- Excellent analytical and problem-solving skills.
- Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration.
Personal attributes
- A 'can do' attitude that is delivery focused
- The ability to engage & lead others from a technical perspective
- The tenacity to ensure desired outcomes are achieved
- Must be able to work independently and in a team environment
- The ability to communicate well on both a business and technical level
Location:
BangaloreBrand:
Dentsu ApacTime Type:
Full timeContract Type:
Fixed Term Contract (Fixed Term)Skills Required
- 15+ years experience in Microsoft Dynamics ERP and CRM or similar product implementation
- 12+ years practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
- Experience with D365 implementation for APAC countries
- D365 F&O Solution Architect or Functional Consultant Associate certification mandatory
- Experience supporting system integration using Logic Apps, Boomi, SnapLogic or other middleware
- Experience implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
- Experience delivering using Agile methodologies
- Experience with Continuous Integration/DevOps methodology using Azure DevOps
- Experience in ITSM processes and toolsets such as ServiceNow
- Proven ability to define and govern integration architecture and data flows
- Strong analytical and problem-solving skills and ability to explain complex technical details to non-technical audiences
- Ability to lead technical teams and provide architecture governance across the project lifecycle
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The Company
What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.


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