It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Role Summary
We are seeking a highly motivated Pre-Sales Engineer with expertise in HP Poly and PeopleLink collaboration solutions. The candidate will work closely with Sales, OEM partners, and customers to design, demonstrate, and position enterprise-grade Unified Communications, Video Conferencing, Audio-Visual (AV), and Hybrid Workplace solutions. The role requires strong technical knowledge, solution architecture skills, customer engagement, and proposal management capabilities.
Key Responsibilities
Solution Design & Consulting
- Understand customer business requirements and translate them into collaboration and communication solutions.
- Design end-to-end Video Conferencing, Meeting Room, Board Room, Training Room, and Hybrid Workplace solutions using HP Poly and PeopleLink technologies.
- Develop solution architectures, BOMs, sizing documents, and technical proposals.
- Ensure interoperability with:
- Microsoft Teams
- Zoom
- Cisco Webex
- Google Meet
- SIP/H.323 environments
- Support large enterprise, government, education, healthcare, and BFSI customers.
Customer Engagement
- Conduct customer discovery workshops and requirement-gathering sessions.
- Deliver technical presentations, product demonstrations, and executive briefings.
- Conduct Proof of Concepts (PoCs) and solution validation activities.
- Act as a trusted advisor for workplace transformation and collaboration modernization initiatives.
Proposal & Bid Management
- Respond to RFPs, RFIs, RFQs, and tenders.
- Prepare technical compliance documents and solution write-ups.
- Create network diagrams, architecture drawings, and implementation approaches.
- Work closely with OEMs, Partners and internal sales teams to develop winning proposals.
Technical Expertise
- Design solutions involving:
- HP Poly Studio Series
- Poly X Series
- Poly G7500
- Poly CCX Phones
- Poly Headsets
- PeopleLink Video Conferencing Platforms
- Interactive Flat Panels
- Digital Signage
- AV Integration Solutions
- Provide guidance on network readiness, bandwidth planning, security, and QoS requirements.
- Troubleshoot interoperability and integration challenges in multi-vendor environments.
Partner & OEM Coordination
- Engage with HP Poly, PeopleLink, Microsoft, Zoom, and other technology partners.
- Maintain product certifications and technical accreditations.
- Stay updated on emerging UC, AV, AI-powered collaboration, and hybrid workplace technologies.
Required Skills
Technical Skills
- Unified Communications & Collaboration (UCC)
- Video Conferencing Technologies
- AV & Meeting Room Design
- SIP, H.323 Protocols
- Microsoft Teams Rooms
- Zoom Rooms
- Network Fundamentals (LAN/WAN, QoS, VLANs)
- Audio DSP & AV Signal Flow
- Cloud Collaboration Platforms
- Solution Architecture & Sizing
- RFP/RFI Response Management
Soft Skills
- Excellent Presentation Skills
- Customer-Facing Communication
- Business Requirement Analysis
- Stakeholder Management
- Technical Writing
- Negotiation & Influencing Skills
- Consultative Selling Approach
Preferred Certifications
- HP Poly Certifications
- Microsoft Teams Rooms Certification
- Zoom Technical Sales Certification
- CTS / CTS-D (AVIXA)
- PMP (Preferred)
- ITIL Foundation
- Network Certifications (CCNA preferred)
Skills Required
- Expertise in HP Poly and PeopleLink collaboration solutions
- Design end-to-end video conferencing, meeting room, board room and hybrid workplace solutions
- Interoperability experience with Microsoft Teams, Zoom, Cisco Webex, Google Meet, SIP/H.323
- Network fundamentals including LAN/WAN, QoS, VLANs and bandwidth planning
- Experience with Microsoft Teams Rooms and Zoom Rooms
- Audio DSP, AV signal flow and AV integration experience
- Create solution architectures, BOMs, sizing documents, technical proposals and RFP/RFI responses
- Conduct customer discovery workshops, product demonstrations, PoCs and executive briefings
- Maintain product certifications and technical accreditations
- HP Poly Certifications
- Microsoft Teams Rooms Certification
- Zoom Technical Sales Certification
- CTS / CTS-D (AVIXA)
- PMP
- ITIL Foundation
- Network certifications (CCNA preferred)
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
-
Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
-
Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
-
Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
