Join the Retail & Consumer Goods (RCG) Organization as an AI Workforce Solution Specialist Manager, where you will lead a high-performing team responsible for helping customers transform how work gets done through Microsoft AI, Copilot, Security, and Cloud solutions. In this strategic leadership role, you will drive customer growth, accelerate AI adoption, and help organizations unlock business value by integrating cutting-edge AI technologies into their workforce and business processes.
As a people manager and sales leader, you will coach and develop teams that engage senior business and technology decision-makers, identify new business opportunities, and drive large-scale AI-powered transformation initiatives across a portfolio of strategic customers. You will leverage market intelligence, predictive analytics, and customer insights to shape territory strategy, uncover whitespace opportunities, and align Microsoft's AI and cloud solutions to customers' most critical business priorities.
You will lead teams through complex sales cycles, ensuring strong pipeline management, forecasting excellence, and execution against revenue objectives. Working closely with account teams, solution engineering, customer success, security specialists, and partner organizations, you will help customers accelerate adoption of Microsoft AI solutions while maintaining a strong focus on security, compliance, and long-term business outcomes.
Success in this role requires exceptional people leadership, executive engagement, strategic sales expertise, and deep knowledge of AI-driven business transformation. The ideal candidate is passionate about coaching talent, building high-performing teams, cultivating executive relationships, and helping customers realize the full value of Microsoft’s AI and cloud ecosystem.
Through your leadership, you will influence customer strategy, shape future workforce transformation initiatives, and drive measurable growth for both customers and Microsoft while fostering a culture of accountability, collaboration, innovation, and continuous development.
Responsibilities
Qualifications
Solution Area Specialists M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, plus 6+ years of technology-related sales or account management experience; equivalent experience accepted.
- 6+ years of solution or services sales experience.
- Master's degree in Business Administration, Information Technology, Information Security, or a related field, plus 8+ years of technology-related sales or account management experience.
- Bachelor's degree in a relevant field plus 12+ years of technology-related sales or account management experience.
- 3+ years of people management experience.
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
