Solution Engineering - Security

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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Leads technical pre-sales engagements focused on security solutions, advising customers and partners on architecture, cloud and hybrid environments, migrations, compliance, and technology strategy. Builds customer win plans, conducts technical discussions, demonstrations, architecture sessions, and proofs of concept. Coordinates partner resources, identifies capability gaps, shares competitive insights with product and engineering teams, and acts as a trusted security advisor supporting digital transformation and customer success.
Summary Generated by Built In
Overview

Engages with and reaches out to customers proactively and independently. Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers. Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement. Leverages foundational knowledge of resources. Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project. Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams. Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers. Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.


Responsibilities
Build Strategy
Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.
Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.
Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.
Education
Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.
Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities, emphasizing continuous security enhancement and regulatory compliance.
Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
Leverage Partner Ecosystem
Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).
Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
Scale Customer Engagements
Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.
Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers and act as a trusted advisor to assess and consult on their security needs.
Engages with and reaches out to customers proactively and independently.
Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.
Solution Design and Proof
Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation, underscoring security improvements and leveraging insights to align new or changing technology to customer business needs.
Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.
 

Qualifications
Required/minimum qualifications
Master's Degree in Computer Science, Information Technology, or related field AND 5+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Master’s degree in Computer Science, Information Technology, or a related field and 5+ years of technical pre-sales or technical consulting experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field and 4+ years of technical pre-sales or technical consulting experience
  • 5+ years of technical pre-sales or technical consulting experience, or equivalent experience
  • 6+ years of technical pre-sales, technical consulting, technology delivery, or related experience
  • 4+ years of experience with cloud and hybrid or on-premises infrastructure, architecture designs, migrations, industry standards, and/or technology management
  • Certification in relevant technologies or disciplines, such as Office 365, Power BI, Azure architecture or development, cloud platforms, information security, or architecture

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

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