About Mitsogo
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
About Hexnode
Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Summary: We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.
Key Responsibilities:
- Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
- Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
- Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
- Provide technical guidance and advice to clients during the presales cycle.
- Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
- Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
- Troubleshoot and resolve technical issues during presales and post-sales phases.
- Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
- Support clients in managing and securing devices, networks, and endpoints.
- Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.
Required Skills & Qualifications:
- 4-8 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
- Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
- Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
- Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
- Hands-on experience in presales activities, including customer engagements, presentations, and demos.
- Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
- Ability to manage customer expectations, solve problems quickly, and work under pressure.
- Basic understanding of network security, endpoint protection, and IT infrastructure.
- Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
Desired Skills:
- Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
- Experience in network security and endpoint management.
- Knowledge of cloud security concepts and technologies.
Skills Required
- 4-8 years experience in the cybersecurity domain with focus on MDM, RMM, or Patch Management tools.
- Experience deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
- Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
- Hands-on presales experience including customer engagements, presentations, demos, and POC deployments.
- Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
- Strong communication skills and ability to explain technical concepts to non-technical audiences.
- Ability to manage customer expectations, solve problems quickly, and work under pressure.
- Basic understanding of network security, endpoint protection, and IT infrastructure.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Certifications such as CompTIA Security+, CISSP, or other relevant cybersecurity certifications.
- Knowledge of cloud security concepts and technologies.
What We Do
Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry. To learn more about Mitsogo, visit www.mitsogo.com
