Sr. Solution Engineer

Responsibilities

• Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera’s capabilities.
• Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements.
• Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Artera’s product suite, addressing inefficiencies and ensuring scalability.
• Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders.
• Scoping & Project Feasibility: Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation.
• Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes.
• Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers.
• RFP/RFI & Security Questionnaire Support: Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses.
• Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization.
• Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product.

Requirements

• Technical Experience: 4+ years of relevant experience in solutions engineering, technical consulting, or healthcare technology.
• Educational Background: Bachelor’s Degree in STEM preferred *additional experience in lieu of a degree is also acceptable* 
• Healthcare Integration & Technical Expertise: Strong technical aptitude, with expertise in healthcare integration standards such as HL7, FHIR, and API architecture.
• Technical Scoping & Solution Alignment: Demonstrated ability to scope technical projects and align customer needs with product capabilities.
• Communication & Stakeholder Engagement: Excellent communication skills, with the ability to convey technical concepts to diverse audiences effectively.
• Problem-Solving & Collaboration: Proven problem-solving skills and a collaborative approach to tackling complex workflows.
• Organization & Multitasking Skills: Highly organized, with the ability to manage multiple priorities and adapt to a dynamic environment.

Bonus

• Knowledge of database architecture and data storage methodologies.
• HIMSS certifications (e.g., CPHIMS, CAHIMS).
• Experience with RFPs and proposal writing in a technical context.

Interview Process

• We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:
• Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the Solution Engineer role, team structure, and our high-performance culture.
• Hiring Manager Video Interview (45 min): A deeper conversation focused on your motivation, demonstrating your potential for rapid growth within the Sales Engineering function.
• Technical Assessment: An opportunity to walk us through your understanding of technical healthcare knowledge and sales demo capabilities.
• Virtual Onsite (1 hour): The final stage, where you’ll have the opportunity to meet with a panel of cross functional partners.