Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As an Associate Solution Engineer, you will join Infobip’s Solution Engineering division in an entry-level role focused on learning our products, solutions, and customer businesses. Working under the supervision of a mentor and senior team members, you will participate in solution proposals, solution design, delivery, and integrations. This role offers exposure to both technical and commercial aspects of Infobip’s solutions, with the opportunity to grow as a generalist or gradually specialize in areas such as CX consultancy, solution and product expertise, or industry focus. Your core mission is to help customers understand the value of Infobip’s solutions and services while continuously developing your skills.
What you’ll do
Develop a foundational understanding of customers’ businesses to identify which Infobip solutions and products best support their growth
Assist in designing new and innovative solutions aligned with customer business needs
Collect technical requirements and design simple technical solutions and service integration plans
Support the handling of technical and security questionnaires
Conduct engaging demos and proofs of concept (POCs)
Assist with scoping exercises and contribute to service quote estimations
Support the implementation of solutions for new and existing customers
Deliver clear, comprehensive technical documentation
Configure and implement Infobip solutions based on customer requirements
Conduct training and solution enablement sessions for SMB customers and document outcomes with meeting minutes and summaries
Contribute to internal initiatives, document best practices, and share knowledge through departmental communities of practice
Build understanding of local market requirements and trends
Continuously learn Infobip’s products and solutions, both technically and commercially, staying up to date with changes and upgrades
What makes you a strong fit
Degree in engineering, computer science, information technology, or a similar field
1 to 2 years of experience in a similar or related role
Strong interest in understanding business problems and customer needs, demonstrated through internships, university projects, case studies, or hackathons
Hands-on exposure to AI and LLM solutions, such as chatbots or agents, prompt engineering, basic retrieval-augmented generation (RAG), or API integrations, gained through academic or personal projects
Strong communication and collaboration skills across teams and stakeholders
Fluent in spoken and written in English and Italian
Solid problem-solving and troubleshooting skills with moderate guidance
Structured, detail-oriented, and reliable in a fast-paced environment
Curious and proactive learner with interest in customer needs, solution design, and industry trends
Nice-to-have qualifications
Early interest in specializing in areas such as CX consultancy, solution and product expertise, or industry-focused solution engineering
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-MM2Skills Required
- Degree in engineering, computer science, information technology, or a similar field
- 1 to 2 years of experience in a similar or related role
- Fluent in spoken and written in English and Italian
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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