Senior Software Engineer (C++, OS internals)

Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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Job Description
Inside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the system of the millions of employees mentioned above.
In a nutshell, Collectors extract meaningful information about the OS, interpret it, and feed it to our amazing data analytics systems. They also help remediate detected issues and improve users' device experience. Collectors are a complex and critical part of Nexthink products. They require the highest level of reliability and performance on each platform our Collectors currently run: Windows, macOS, and Linux.
• Challenge #1: create comprehensive and reliable solutions • Challenge #2: do it for several platforms, using all the best from each platform • Challenge #3: keep solutions cross-platform where possible
Our engineers are excited to take on broad non-conventional problems and can narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then see them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA.
Qualifications
• 7+ years of experience in software development. • Very good demonstrable understanding of operating systems internals. • Experience in software development on Windows and/or macOS platforms close to OS level. • You are fluent in C++, preferably up to date with the latest standard iterations. • Proven experience leading or being an important contributor to one or more significant projects. • Consistently write concise and very well-tested code. • You can navigate and debug complex code using the tools available and have very strong attention to detail. • You can do OS-level research. • Experience in kernel-mode software development is an advantage. • Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is also an advantage. • You enjoy working in a dynamic environment, and you are result-oriented. • You are a problem solver and like challenging tasks. • You communicate clearly and concisely in English.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!