Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
As a Software Test Engineer, you will ensure the quality and performance of software solutions, develop automated tests, design test plans, and document bugs, while collaborating within a team to enhance product excellence.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Software Test Engineer I - PaaS
Why We Have This Role
The Senior Software Test Engineer role is essential to ensuring our solutions deliver high quality and handle the scalability demands of millions of users while maintaining excellent performance and user experience. In this role, you’ll collaborate closely with your teammates in an iterative environment to develop and refine testing strategies that improve how the team functions and drives product excellence. This position offers a dynamic space for professional growth, where you can advance your skills in testing and automation while working on impactful projects. You’ll play a key part in Qualtrics’ mission to bring humanity and connection back into business by shaping products that prioritize user experience and deliver meaningful outcomes across diverse industries.
How You’ll Find Success
- Strong level of curiosity
- Ability to create trust in customers and teams through thorough communication
- Takes initiative and shows scrappiness in getting things done
- Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
- Takes analytical mindset to approach problems and find solutions
- Shows desire to learn new skills and grow in the role
How You’ll Grow
- Develop a quality culture that champions a delightful customer experience.
- Ensure teams can efficiently deliver high-quality software to all markets.
- Engage early in the testing process to validate customer use cases and achieve full automation.
- Automate the release process to save human effort, reduce mistakes, and accelerate overall delivery.
- Work with a technology stack that includes Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad, and Docker.
- Participate in a collaborative culture with ample opportunities to improve software quality.
Things You’ll Do
- Design test plans and test cases for web applications
- Find, triage, and document bugs worth fixing
- Conduct ad-hoc and scripted manual tests
- Convert manual test cases into automated cases in an existing framework using Python or JavaScript
- Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
- Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
- Drive quality processes like bug triage, releases decisions, and feature completion criteria
What We’re Looking For On Your Resume
- Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor. Computer science degree accepted but not required.
- 2-4 years of coding experience with any programming language (prefer in Python/JavaScript)
- 2-4 years of experience working as part of a team
- Familiar with front-end technologies, or REST web services and/or constructing basic database queries
- Familiarity with software testing concepts and tools is a plus
What You Should Know About This Team
- Be part of a passionate engineering team breaking new ground in cloud computing and web scalability.
- Develop solutions that handle terabytes of data and are used by millions of users daily.
- Design products that simplify sophisticated research processes.
- Focus on key engineering tenets: Platform-oriented, API First, Secure, and One Product.
- Prioritize quality by ensuring reliable software; address buggy features before release.
Our Team’s Favorite Perks and Benefits
- We spend 10% of our time on individual engineering growth activities every quarter
- We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
- Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
- Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Variable allowances for wellness, meals, transportation, and more.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Top Skills
Docker
Java
JavaScript
Jenkins
JIRA
Node.js
Nomad
Python
Selenium
Testrail
Typescript
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.
"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
Gallery
Qualtrics Teams
Engineering
About our Teams
Qualtrics Offices
OnSite Workspace
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
None
