Software Quality Assurance Engineer

| İstanbul, Şişli, İstanbul, TUR | Remote
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Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. In this role, you will work with MindBehind products in the MindBehind Team.


About MindBehind:


Our company first began its journey in 2014, under the name of Sor’un Information Technologies. As a business messaging platform striving to elevate the communication between customers and businesses worldwide, we set out to follow a global path and rebranded our company as MindBehind Information Technologies in 2016. As of January 2023, we have been acquired by Insider, a B2B SaaS company that unlocked the unicorn status.


Today, we’re thrilled to work with over 120 enterprises as an international conversation management company. With the aid of our interactive conversational solutions rooted in world-class AI technology, we now aspire to make MindBehind the common thread in facilitating high-quality customer service. In this path of achieving operational excellence, we are more than proud to have a dynamic team of over 80 talented and passionate members willing to take MindBehind to great heights.


When it comes to reinforcing our young and vibrant MindBehind team with new members, our top priority is moving forward with people who exude enthusiasm for challenging themselves to grow and keep learning every step of the way.



We are looking for a self-driven, positive and motivated software quality assurance professional.


If you are interested in further developing your career in SaaS, get ready to engage with enterprise-level clients in local and global markets across various industries such as retail, finance, automotive, telecom, and travel through our product of client choice.

First things first: What is this role about?:

  • Understanding & monitoring MindBehind's testing processes and responsibilities,
  • Being involved in manual and automated test scripts,
  • Taking part in User Acceptance Tests, reporting problems and test results,
  • Recording the test results (success/failure) and problems that arise during testing,
  • Predicting problems that arise during the test,
  • Retesting if necessary,
  • Finding solutions to the problems and making sure that problems are resolved in a timely manner,
  • Setting the necessary software and hardware for the test environment,
  • Foreseeing and predicting test processes,
  • Determining testing strategies,
  • Communicating and working with business owners to create and implement test plans,
  • Taking care of the necessary Quality Control systems,
  • Working on the development of products, systems, and processes

What we expect from you:

  • to have at least 1 years of experience in software development and testing complex products,
  • to have experience with software testing processes and methods such as ISEB / ISTQB / TMAP,
  • to be familiar with software tools used in functional test automation such as Selenium (and Appium), Qase or Cypress would be a huge advantage,
  • to know Javascript,
  • to have knowledge about Jira,
  • to have a level of English that you will not have any problems while analyzing technical documents,
  • to be open, professional, and diplomatic in communication.
  • to be agile and be able to adapt to constant changes,
  • to know how to prioritize your work, adapt to sudden changes in plans, and know when to stick to the plan,
  • to have an irrepressible passion for self-improvement and exploring different ways of working,

While exporting our technology to the world, we offer you

  • A chance to work in an international, diverse, and inclusive environment 
  • To be a part of an industry that’s shaping the future of customer experiences 
  • Opportunity to be a part of different side projects depending on your interests 
  • Access to many hard and soft skill training to help you improve and challenge yourself 
  • Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge 
  • Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
  • Free access to exclusive platforms such as Blinkist, Masterclass, and Neoskola,
  • Inclusive Private Health Insurance
  • Smart Work Model side benefits to support food and bill expenses,
  • No Dress Code!
  • Remote Work! Work anywhere you'd like in Turkey.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.


Please follow MindBehind on LinkedIn, Instagram, and Youtube!

More Information on Insider
Insider operates in the Information Technology industry. Insider was founded in 2012. It has 1162 total employees. To see all 166 open jobs at Insider, click here.
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