Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

First things first: What is this role about?:

• Understanding & monitoring Chatbot products' testing processes and responsibilities,
• Being involved in manual and automated test scripts,
• Taking part in User Acceptance Tests, reporting problems and test results,
• Recording the test results (success/failure) and problems that arise during testing,
• Predicting problems that arise during the test,
• Retesting if necessary,
• Finding solutions to the problems and making sure that problems are resolved in a timely manner,
• Setting the necessary software and hardware for the test environment,
• Foreseeing and predicting test processes,
• Determining testing strategies,
• Communicating and working with business owners to create and implement test plans,
• Taking care of the necessary Quality Control systems,
• Working on the development of products, systems, and processes

What we expect from you:

• to have at least 1 years of experience in software development and testing complex products,
• to have experience with software testing processes and methods such as ISEB / ISTQB / TMAP,
• to be familiar with software tools used in functional test automation such as Selenium (and Appium), Qase or Cypress would be a huge advantage,
• to know Javascript,
• to have knowledge about Jira,
• to have a level of English that you will not have any problems while analyzing technical documents,
• to be open, professional, and diplomatic in communication.
• to be agile and be able to adapt to constant changes,
• to know how to prioritize your work, adapt to sudden changes in plans, and know when to stick to the plan,
• to have an irrepressible passion for self-improvement and exploring different ways of working,

While exporting our technology to the world, we offer you

• A chance to work in an international, diverse, and inclusive environment 
• To be a part of an industry that’s shaping the future of customer experiences 
• Opportunity to be a part of different side projects depending on your interests 
• Access to many hard and soft skill training to help you improve and challenge yourself 
• Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge 
• Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
• Free access to exclusive platforms such as Blinkist, Masterclass, and Neoskola,
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses,
• No Dress Code!
• Remote Work! Work anywhere you'd like in Turkey.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!