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As a Customer Success Manager at Insider, you will manage MENA customers, drive product adoption and retention, build strong relationships, ensure service delivery, and coordinate efforts with internal teams to enhance customer satisfaction and success metrics.
The Solutions Architect engages customers to support their digital transformation by leading technical projects, running workshops, and troubleshooting issues. They ensure smooth implementations and optimize solutions while fostering strong relationships with clients.
As a Business Development Representative, you will develop and manage relationships with prospects, generating new sales opportunities through various outreach methods. You will understand client needs, personalize content, and pass qualified leads to account executives. This role offers extensive learning opportunities and requires excellent communication skills in Spanish and English, along with multitasking capabilities.
As an Account Executive at Insider, you will drive growth by building strong relationships with partners, especially at the executive level. You will leverage your SaaS and Martech knowledge to enhance partnerships, improve customer experience, and contribute to a diverse and supportive environment. You're expected to be self-motivated with excellent communication, time management skills, and the ability to thrive in a fast-paced startup culture.
The Senior Marketing Manager for Brazil will develop and execute the marketing strategy for LATAM, collaborating with global and local teams to enhance brand awareness, generate leads, and support conversions. Responsibilities include managing demand generation, events, customer marketing, content, PR, and optimizing the Latin America website for better engagement.
The Recruitment Associate will expand recruitment pipelines globally, utilize various sourcing techniques, build relationships with candidates, maintain candidate databases, work with hiring managers, and engage in HR projects while creating impactful communications through social networks.
The Recruitment Associate will collaborate with management on HR development, expand candidate pipelines globally, utilize sourcing techniques to identify qualified candidates, participate in various HR projects, and manage job postings across platforms.
As a Customer Support Specialist, you will manage technical relationships with partners, resolve technical issues, and advocate for partners' feedback to enhance product offerings. The role involves supporting the Customer Success Managers with troubleshooting and ensuring a seamless experience for the partners while meeting important SLAs.
As a Technical Support Specialist, you will be a crucial part of the Customer Success Team, ensuring a seamless experience for partners by troubleshooting technical issues, providing solutions, and collaborating with Customer Success Managers to advocate for user feedback in product development.
As a Technical Support Specialist, you will be key in maintaining technical relationships with partners, troubleshooting issues, and collaborating with Customer Success Managers. Your role includes problem-solving, advocating for partner feedback, and ensuring timely responses to technical queries while meeting SLA commitments.
The Customer Success Director will lead the Partner Success team in Korea & Japan, providing strategic direction, feedback on market trends, and ensuring customer satisfaction with services and technology. Responsibilities include career development for team members, monitoring technology adoption, and collaborating with global teams on strategic initiatives.
As a Recruitment Associate, you will expand candidate pipelines, identify qualified profiles, build relationships with candidates, coordinate the recruiting process, work with hiring managers, maintain candidate databases, and create policies to support business objectives while also engaging in HR-related projects.
The Sales Manager will drive sales growth by building strong relationships with customers, especially at the executive level, leading a sales team, and leveraging digital marketing strategies to enhance partnerships. Responsibilities include improving outreach effectiveness, managing projects, time management, and ensuring clients feel valued through top-notch support.
As a Technical Support Engineer, you will modify or customize products to meet customer requirements, troubleshoot technical issues, and communicate solutions to customers via Zendesk. You will also collaborate with global teams and contribute to optimizing support processes for enhanced operational excellence.
As a Solutions Architect at Insider, you will be the technical resource for the Partner Success Team, leading junior team members, meeting partners to clarify technical requests, aligning internal teams for execution, and resolving technical issues swiftly. You are also responsible for guiding architecture discussions, providing updates, and enhancing both technical and soft skills for team members.
As a Solution Architect at Insider, you will engage with customer technical decision-makers, run data workshops, troubleshoot implementation issues, drive POCs, and ensure successful deployments by collaborating with various teams while optimizing solutions based on business needs.
As a Senior Digital Designer, you will collaborate with marketing and design teams to create engaging digital marketing assets, adhering to brand standards. You will develop innovative design solutions by understanding customer needs, while managing multiple projects in a fast-paced, high-growth environment.
As a Revenue Operations Specialist at Insider, you will assist the Sales Team with deal desk processes, educate them on operations, ensure contract accuracy, improve processes and tools, and collaborate with other departments to facilitate deal management.
The Sales Development Representative will identify and reach out to prospective sales opportunities, working with the USA Global Sales team. They will follow up with inbound leads through calls and emails, understand customer needs, and maintain a prospect database, all while cultivating a passion for market research and adaptability in a fast-paced environment.
As a Rewards Specialist, you will manage and implement compensation and benefits strategies, improve remuneration systems, organize KPI and bonus payments, support new hires, and prepare wage budget reports while collaborating with various departments and teams. Responsibilities involve ensuring effective communication and strategic support to enhance organizational success and performance.