The Role
Own internal software products from discovery through launch, including user research, prioritization, roadmap management, stakeholder communication, and outcome tracking. Drive internal AI adoption and incorporate AI capabilities into products. Coordinate ISO certification and cybersecurity initiatives with consultants, IT, and Engineering. Support product releases through demos and training while improving PM standards and processes.
Summary Generated by Built In
The Role
We are looking for a Software Product Manager to build and improve the internal software used daily by teams that design, deploy, and manage microgrids and data center energy solutions. In addition to product development, this person will drive Scale’s internal AI adoption efforts and steer key cybersecurity initiatives.
This is a broad role in a lean team, well-suited for someone with strong PM craft, AI fluency, and the versatility to operate across multiple workstreams. You’ll be close to the product work – from understanding user needs to shipping improvements that matter.
You’ll report to our Staff Product Manager and work a hybrid schedule from our New York City office near Union Square.
Key responsibilities will include:
- Lead products from discovery through launch: clarify problems to solve, define and scope features, drive prioritization, and partner with engineering and design to ship
- Develop a deep understanding of internal customers and users; continuously refine through direct engagement and research
- Maintain a clear, prioritized roadmap and stay proactively ahead across concurrent workstreams, ensuring the team is always focused on the highest-value problems
- Make day-to-day product decisions grounded in user research, business context, technical feasibility, and ROI; define and track outcomes, not just outputs
- Partner on software strategy; bring forward insights from discovery to inform direction
- Manage stakeholder relationships across product areas and functions – including project analysis, business development, asset management, and engineering – running regular touchpoints, setting expectations, and communicating progress and tradeoffs clearly
- Leverage AI to increase your own productivity; help drive the incorporation of AI capabilities into our products
- Drive Scale’s internal AI adoption – assess how teams across the organization are using or could benefit from AI, prioritize where to provide support, and serve as an internal resource for teams navigating AI tools and workflows
- Steer Scale’s ISO certification program alongside external consultants, coordinating across stakeholders and collaborating with IT & Engineering on cybersecurity priorities
- Coordinate with other functions for product releases; provide demos and training to users
- Contribute to team standards and continuously improve how the PM function operates
The Ideal Candidate
- 3+ years of product management experience in an early or growth-stage B2B environment, with demonstrated end-to-end ownership of a product
- Energized by taking products and making them work better - finding the problems that matter, shipping improvements, and seeing the impact in how users work
- Efficient in discovery: able to run lean, effective research in parallel across multiple products; knows when there is enough signal to move forward
- Strong analytical, quantitative, and creative problem-solving skills; comfortable making calls with limited data
- Strong communication and interpersonal skills; able to manage a range of internal stakeholders and translate between technical and business contexts
- Comfortable managing multiple product areas simultaneously, with the ability to context-switch and allocate attention based on where it’s most needed
- Comfortable operating in a lean team; self-directed and able to manage competing priorities without heavy scaffolding
- Motivated by going deep on a product domain and growing as a practitioner
- AI fluency – uses AI tools as a natural part of the work, and excited by the prospect of helping an organization develop its AI capabilities and navigate how to use them effectively
- Ability to take on program management or cross-functional coordination responsibilities alongside product responsibilities
- Good understanding of software technologies, cybersecurity and development
- Enthusiasm for the company’s mission and vision for a distributed energy future
- Industry experience in energy, utilities, or closely related infrastructure sectors
- Nice to Have: experience with distributed energy resources (e.g., energy storage, PV, microgrids), utility tariffs and rate structures, grid services
- Nice to Have: experience with security compliance or certifications (e.g., ISO, SOC 2)
- Nice to Have: experience with data center operations or infrastructure
This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales’ employees include:
· Do the Right Thing
· Act Like an Owner
· Hustle
· Demand Results
· Go Together
· Evolve or Disappear
We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.
About Scale Microgrids
Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today’s growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power.
Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit https://www.scalemicrogrids.com.
About EQT
EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership. To learn more about EQT, please visit https://eqtgroup.com.
Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Skills Required
- 3+ years of product management experience in an early- or growth-stage B2B environment
- Demonstrated end-to-end ownership of a product
- Strong analytical, quantitative, creative problem-solving, communication, and interpersonal skills
- Ability to manage multiple product areas, competing priorities, and concurrent workstreams
- Self-directed ability to operate effectively in a lean team
- AI fluency and experience using AI tools
- Ability to take on program management or cross-functional coordination responsibilities
- Good understanding of software technologies, cybersecurity, and software development
- Industry experience in energy, utilities, or closely related infrastructure sectors
- Experience with distributed energy resources, utility tariffs and rate structures, or grid services
- Experience with security compliance or certifications such as ISO or SOC 2
- Experience with data center operations or infrastructure
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The Company
What We Do
The future of humanity is dependent on making our energy infrastructure cleaner, more affordable, and more resilient. Microgrids are a key component of the solution. We build the world’s most cutting-edge microgrid solutions.
