Software Engineering, MTS (SRE & Devops)

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce Tech and Product Engineering
Our Tech and Product team is tasked with innovating and maintaining a massive distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day.
Role Description:
Salesforce is looking for Site Reliability Engineers to build and manage a multi-substrate kubernetes and microservices platform which powers Core CRM and a growing set of applications across Salesforce. This platform provides the ability to develop and deploy microservices quickly and efficiently, accelerating their path to production.
In this role,
You are responsible for the high availability of a large fleet of clusters running various technologies like Kubernetes, software load balancers, service mesh and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge on the architecture of k8s ecosystem services and internals.
You will contribute code wherever possible to drive improvement
You will drive automation efforts in Python/Golang/Terraform/Spinnaker/Puppet/Jenkins to eliminate manual work with day-to-day operations.
You will help improve the visibility of the platform by implementing necessary monitoring and metrics.
You’ll implement self-healing mechanisms to proactively fix issues to reduce manual labor.
You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce.
You will be interacting with a highly innovative and creative team of developers and architects.
You will evaluate new technologies to solve problems as needed
You are the ideal candidate if you have a passion for live site service ownership. You have demonstrated a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high-level language. You have good written and spoken communication skills.
Required Skills:

4 - 7 years years of experience in SRE/Devops/Systems Engineering roles
Experience operating large-scale distributed systems, especially in cloud environments
Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems
Strong working experience with Linux Systems Administration. Good knowledge of linux internals.
Good experience in any of the scripting/programming languages: Python, GoLang etc .,
Basic knowledge of Networking protocols and components: TCP/IP Stack, Switches, Routers, Load Balancers.
Experience in any of Puppet, Chef, Ansible or other devops tools.
Experience in any of the monitoring tools like Nagios, grafana, Zabbix etc.,
Experience with Kubernetes, Docker or Service Mesh
Experience with AWS, Terraform, Spinnaker
A continuous learner and a critical thinker
A team player with great communication skills

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.