The Role
The Software Engineering Manager will oversee technical excellence in GBS solutions, manage team performance, support professional development, and ensure quality delivery of IT technology solutions.
Summary Generated by Built In
What You Will Do:
Drive technical excellence across multiple GBS solutions
- Participate in technical design reviews to ensure high-quality platforms.
- Develop and implement plans to fill skillset gaps on the team and within the broader global organization
- Contribute to the technical roadmap by identifying gaps in our technical implementation and opportunities for improvement.
- Identify and cross-train technical solution members within the team to provide platform support coverage
Directly manage all work flowing through the team
- Focus on timely delivery/issue resolution while ensuring quality, overseeing work through to acceptance by the originating team/requestor.
- Ensure that all work completed by the team undergoes thorough peer review, testing, and adheres to Ecolab best practices.
- Measure performance of the team through reporting of KPIs and other metrics
- Establish and track key performance indicators (KPIs) to provide insights into team progress, delivery timelines, and individual professional goals.
- Develop and maintain reporting frameworks to communicate team metrics and progress effectively to stakeholders.
- Communicate clear expectations regarding work completion timelines, including prompt communication of any anticipated delays.
Grow talent and manage team composition
- Conduct weekly 1:1s with core team members to support their professional development.
- Make recommendations regarding missing or inadequately staffed skill sets to optimize team capabilities.
- Hire, mentor, and grow passionate individuals who thrive in strong teams and facilitate the onboarding process for new members.
- Provide learning opportunities and guidance for team members.
Minimum Qualifications:
- Bachelor's degree in a relevant discipline (Computer Science, MIS) or equivalent work experience
- Minimum 3 years’ experience managing teams
- 5+ years’ experience supporting global IT technology solutions, where installation, upgrades, coding, performance tuning, support and administration were required
- Experience developing or supporting system integrations, ETL solutions
- Experience with applications running on Windows/UNIX Operating System
- Experience with application and server monitoring tools (SCOM, Elastic, AppDynamics)
- Experience developing and managing SQL databases
- Experience working with third-party support teams and vendors
- Able to act independently, seeking guidance and advice as appropriate
Preferred Qualifications:
- Experience with SAP integrated applications
- Experience with SaaS solutions
- Experience with ServiceNow and ITIL principals
- Experience with Source to Pay or other global business services or shared services pillars
- Experience mentoring and professionally developing software engineers, with a focus on creating formal learning opportunities
- Adaptive to changing priorities and managing multiple tasks effectively
- Strong communication, interpersonal, and project leadership skills, with an ability to articulate and execute a philosophy for building effective, cohesive, and collaborative cross-functional teams
- Ability to think strategically while managing day-to-day execution
- Strong problem-solving skills and attention to detail
- Knowledge of application concepts/make-up such as security, database, servers, networks and cloud & virtualization concepts
Skills Required
- Bachelor's degree in Computer Science or equivalent work experience
- Minimum 3 years' experience managing teams
- 5+ years' experience supporting global IT technology solutions
- Experience developing or supporting system integrations and ETL solutions
- Experience with applications running on Windows/UNIX Operating System
- Experience with application and server monitoring tools (SCOM, Elastic, AppDynamics)
- Experience developing and managing SQL databases
- Experience working with third-party support teams and vendors
Ecolab Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.
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Retirement Support — Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
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Healthcare Strength — Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
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Parental & Family Support — Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.
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The Company
What We Do
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.
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