Software Engineering Manager

Work Location Type: Hybrid
About Grainger:
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation:
The anticipated base pay compensation range for this position is $120,400.00 to $200,700.00.
Rewards and Benefits:
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position details:
You will work as an Engineering Manger on a Customer Order team. The you will work with is responsible for largely three things:

Provide interfaces to manage Customer Order Settings and ensure their enforcement with orders. This has a surprising effect on how much manual intervention is required for an Order.

Enable asynchronous workflows to "process" orders. For example, some orders require PO approvals. We provide the ability for customers or internal users to take action on an order before fulfillment.

Provide analytics to the organization about the health of our order-create pipeline. This is how we make money, so executive stakeholders really care about these reports!

To give you a picture of our scale, we can see 100,000s orders per day and we need to ensure that we don't lose an order. We have on the scale of 10,000s customers that can potentially customize how we need to process orders.
We are looking for a technical EM who can read code and explain why architecture. Someone who will enrich our systems and the people around them. We want people who are excited about how their work impacts customers. Placing orders is at the core of Grainger's business and we play an important part in that interaction with customers. If you are eager to learn, bring a growth mindset and humble attitude you might be what we are looking for.
You will:

• Be able to explain the SDLC and what good looks like.

• Mentor, coach, and empower a team of engineers to perform at their best and grow in their careers.

• Create an inclusive and collaborative work environment where innovation thrives.

• Provide technical guidance and judgement to ensure the team delivers high-quality, scalable, and maintainable solutions.

• Oversee the planning, execution, and delivery of projects, ensuring timelines, scope, and objectives are met.

• Work closely with stakeholders to define priorities and align technical goals with business objectives.

• Iterate on team norms, engineering workflows, tools, and best practices

• Communicate effectively with both technical and non-technical stakeholders

• Be accountable for the engineering practices used on the team and measuring aggregate outcomes

You have:

• Track record as an Engineering Manager or technical team leader, managing and mentoring engineers.

• Software engineering background with hands-on experience designing and building product software systems, preferring experience with event-driven architectures

• Communication and interpersonal skills, enabling effective collaboration with both technical and non-technical stakeholders

• Mental models for software development best practices, CI/CD, and system design principles.

• The ability to navigate ambiguity and prioritize effectively in a fast-paced environment.

• Growth mindset, with a focus on continuous learning and fostering the development of your team

• Empathy and emotional intelligence, with the ability to motivate and support team members while addressing challenges constructively

• Experience recruiting, onboarding, and retaining top engineering talent

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.