We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
About the role
We are seeking a Software Engineering Manager to join our Technical Excellence team, leading the evolution of Hargreaves Lansdown’s enterprise-wide AI enablement capabilities and shared engineering platform services. This role will be responsible for defining and delivering the roadmap for developer tooling and integrations across source control, CI/CD, artefact management, quality engineering, and developer experience, ensuring these services are reliable, scalable, and widely adopted across the organisation.Leading multiple squads, you will be accountable for the performance, delivery, and growth of your teams, ensuring high standards throughout the software development lifecycle. You will help shape technical direction, drive engineering excellence, and influence technology decisions across the business. As a senior leader, you will build strong technical consensus, develop high-performing teams and foster a culture of continuous improvement.
What you will be doing:
Sets direction for all members of the team to deliver solutions to the business
Ensure the team works in an optimal way to deliver the outcomes of the team
Act as mentor and coach to staff
Ensure the team has the right balance and experience of team members
Work closely with the other senior members of the Platform & Product Teams, specifically engineering and Senior engineering management.
Encourages and facilitates the documentation of code and processes developed, specifically around the best practices for Agentic AI solutions.
Cultivate strong relationships with colleagues, business users and other technical teams
Set and review quarterly objectives/goals for team members
Review and discuss solution designs by team members, validating and seeking approvals' from the relevant technical authorities.
Hires new team members and ensure they are appropriately on-boarded
Motivating existing staff, aim to retain top talent wherever possible
Escalation of potential resource or infrastructure requirements or dependencies to team head
Schedule and host regular 1:1 meetings with team members
About you:
Delivers team objectives on time, to quality and often beyond expectation.
Drives continuous improvement throughout the development life cycle and is always looking at opportunities to improve our processes, utilising Agentic AI solutions and budling foundational services.
Focuses on achieving business results for others, with a focus on maximising the success of their team
Nurtures high performing culture within their team
Able to introduce new skills to their team through personal experience, external networks, or hiring top talent
A highly respected point of reference for others in the department with highly valuable, relevant skills, knowledge and wisdom
Actively seeks out and shares new knowledge, facilitates a culture of collaboration within their team and between teams
Business communication is of highest written and verbal standards and consistently impresses clients and colleagues across the business
Leads efficient and inclusive discussions and knows when to conclude decisively
Skilled at managing inter-team conflicts for a positive outcome
Gives clear direction. Not afraid of difficult conversations or addressing hard issues
Encourages team members to participate in risk management and problem solving
Delegates appropriately
Working Schedule:
This role is based in Number One, Welcome Building, Bristol, BS2 0TR. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 2 days a week.
Why us?
Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Health screening programme
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
* dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
Skills Required
- Experience managing multiple squads and managing other managers
- Accountability for delivering product team goals, including volume, quality and timeliness
- Set technical direction in conjunction with Architecture and Principal Software Engineer
- Mentor and coach staff, run regular 1:1s, and set/review quarterly objectives
- Hire new team members and ensure appropriate onboarding
- Encourage and facilitate documentation and best practices for Agentic AI solutions
- Strong written and verbal business communication skills
- Ability to manage inter-team conflicts and have difficult conversations
- Ability to cultivate and nurture a high performing team culture and retain talent
- Willingness and ability to work from Bristol office (hybrid, two days per week)
What We Do
We’re the UK’s number 1 investment platform for private investors, based in Bristol, where we now employ over 1,700 people. For more than 40 years we’ve helped investors save time, tax and money on their investments. Today we're trusted by over 1.7 million clients. Our service allows clients to bring all their ISAs, pensions, SIPPS, and savings into one easy to manage place, allowing them to be in control.
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