Jobs at Hargreaves Lansdown

Build and maintain high-quality React Native mobile applications using TypeScript. Integrate with backend services, write tests and secure code, contribute to CI/CD pipelines, troubleshoot production issues, and collaborate with product, design and engineering to deliver scalable investing experiences used by millions.

Oversee client asset protection and CASS compliance through monitoring, thematic reviews, risk assessments, incident remediation, governance reporting, regulatory submissions, and control reviews. Provide expert challenge across business operations, outsourcing, and transformation initiatives. Engage with regulators, auditors, and assurance providers, promote client asset protection through training and guidance, and improve oversight frameworks, policies, and methodologies.

Process dividend payments accurately and promptly, update client accounts, meet CASS obligations, resolve client and internal queries, support reporting and audits, and maintain accurate tax-certificate data. The role requires strong organization, communication, attention to detail, collaboration, and client service, with responsibility for individual cases and liaison with external fund management groups.

Lead workforce planning for a 45-person Premium Services operation, overseeing forecasting, capacity planning, scheduling, real-time performance, workforce modelling, reporting, and platform configuration. The role establishes WFM processes, governance, metrics, and best practices from the ground up, using Calabrio or equivalent systems. It partners with senior operational stakeholders to improve service, productivity, commercial outcomes, colleague experience, and client results.

Leads workforce planning, scheduling, real-time management, and intraday performance for a 300-FTE multi-channel helpdesk. Oversees WFM teams, optimizes capacity, service levels, adherence, utilization, and productivity, and develops governance, dashboards, and KPIs. Partners with operations, digital, transformation, and client teams on automation and self-service initiatives. Coaches team members, influences senior stakeholders, and ensures operational and regulatory compliance in a financial services environment.

Processes and oversees client asset transfers into and out of the company, ensuring accurate, compliant, and timely completion. The role monitors transfer progress, resolves delays and discrepancies, maintains records, communicates with clients and financial service providers, responds to enquiries, supports operational controls, and contributes to process improvements and departmental projects.

Provides helpdesk support within Hargreaves Lansdown, contributing to service delivery and supporting employees or users with technology-related issues. The posting provides limited role-specific responsibilities and refers applicants to a separate job profile summary. The position offers flexible or hybrid working and comprehensive benefits.

Supports enterprise data governance by identifying and cataloging critical data, defining ownership, mapping lineage, monitoring quality, investigating issues, and coordinating remediation. Partners with data leaders, owners, stewards, custodians, and business teams to improve data practices and maintain governance frameworks. Requires data management, governance, quality, stakeholder engagement, data storytelling, and Excel experience; Informatica, Collibra, Precisely, SQL, Snowflake, or Databricks experience is desirable.

Leads capacity planning, demand forecasting, workforce modeling, and planning governance across Helpdesk and Operations. Owns short-, medium-, and long-term forecasts; analyzes variances; improves forecast accuracy; supports budgeting and financial forecasting; and recommends hiring, redeployment, and cost optimization actions. Partners with Operations, Finance, Change, and senior stakeholders to align resources, service commitments, demand, and commercial objectives. Drives workforce management system improvements, scenario modeling, recovery planning, and continuous improvement.

Leads a cross-functional product engineering team responsible for investment growth solutions. The role includes developing engineers, driving technical delivery and continuous improvement, owning service maintenance and security, recruiting, shaping team culture, and partnering with product and business stakeholders. The manager will guide architecture, delivery from discovery through launch, engineering standards, observability, CI/CD, and innovation across a full-stack technology environment.

Build and maintain AWS cloud-native investment platform applications using TypeScript, React, Node.js, and infrastructure as code. Responsibilities include writing secure, tested, performant software; developing automated tests; supporting applications; contributing to CI/CD, observability, microservices, RESTful APIs, and event-driven architecture; documenting solutions; and collaborating, mentoring, and driving continuous improvement within an Agile team.

Write high-quality, secure, maintainable code; review and mentor peers; develop automated tests and documentation in Confluence; contribute to squad design, remediation of vulnerabilities, and continuous improvement including agentic AI solutions.

Lead the Dealing Journeys squad to deliver scalable, reliable trading and investing experiences. Own roadmap with product, guide technical direction across web and mobile (React/React Native), ensure observability, SLOs, and delivery predictability, coach and grow engineers, remove blockers, and partner on architecture for distributed AWS systems.

Principal Software Engineer leading architecture and technology transformation across engineering teams. Responsibilities include defining solution architectures, establishing technical guardrails, guiding AWS and containerization choices, improving observability and developer experience, promoting event-driven architecture, mentoring engineers, and aligning technical priorities with product and engineering leadership. The role requires hybrid attendance at the Bristol office at least two days weekly.

Leads a hands-on backend and integration engineering team delivering reusable APIs, services, events, and cloud-native capabilities for back- and middle-office transformation. Sets technical direction, modernizes legacy systems, oversees architecture and delivery, and ensures security, resilience, observability, testing, and production support. Coaches engineers, manages roadmap dependencies, partners with Product and Architecture, and drives incremental migration and operational excellence.

Provides contentious regulatory, disputes, litigation, enforcement, and legal risk advice across the HL Group. The role manages regulatory projects, complaints and risk events, external counsel, legal drafting, stakeholder relationships, training, and development of legal guidance and processes. It requires a qualified solicitor with 10+ years’ post-qualification experience, strong UK financial services regulatory knowledge, FCA and FOS expertise, and litigation experience.

Design, build, and evolve scalable cloud platform capabilities using automation, Infrastructure as Code, CI/CD, containers, and orchestration. Improve developer experience through reusable self-service solutions, reliability, security, governance, and cost optimization. The role also involves setting engineering standards, influencing technical direction, collaborating across teams, and mentoring engineers.

Supports and improves enterprise database platforms, primarily Oracle, through administration, monitoring, performance management, incident resolution, patching, backup and recovery, disaster recovery, and infrastructure changes. The role contributes to automation, migrations, cloud adoption, documentation, security, and continuous improvement while participating in an on-call rota. It requires production Oracle administration, RMAN expertise, Linux experience, and familiarity with incident, problem, and change management processes.

Lead a team of data engineers responsible for building and operating reliable, scalable data pipelines and platform components. Own delivery, production operations, engineering standards, cost and performance optimization, technical debt, and regulatory compliance. Partner with product and data modeling leaders to deliver a governed data platform. Hire, coach, and develop engineers while ensuring strong practices in testing, monitoring, incident response, CI/CD, documentation, and secure infrastructure management.

Leads the design, implementation, operation, and continuous improvement of privileged access management services. Owns PAM strategy, roadmap, architecture standards, CyberArk Privilege Cloud and EPM optimization, secrets management, and non-human identity security. Acts as the highest technical escalation point, supports audits and risk assessments, collaborates across technology and security teams, and mentors PAM engineers and analysts while driving operational maturity and continuous improvement.