Software Engineering Manager - Salesforce

Reposted 2 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Fintech
The Role
Lead and manage Salesforce engineering teams to deliver scalable, secure Salesforce solutions. Own delivery, architecture, integrations, CI/CD, production support, governance, and stakeholder collaboration while driving reuse, platform standardization, and team development.
Summary Generated by Built In

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Key Responsibilities 

Engineering Leadership & Team Management 

  • Lead and manage Salesforce engineering teams (developers, administrators, and integration engineers) 

  • Foster a high-performance, collaborative culture focused on accountability and continuous improvement 

  • Provide coaching, mentoring, and career development for team members 

  • Conduct performance reviews, goal setting, and talent development planning 

 

Delivery Management & Execution 

  • Own end-to-end delivery of Salesforce solutions from design through production deployment 

  • Manage sprint planning, backlog prioritization, and release timelines 

  • Ensure delivery within scope, time, and quality expectations 

  • Identify and manage risks, dependencies, and cross-team coordination 

 

Salesforce Platform Development & Oversight 

  • Provide technical leadership for:  

  • Apex development (classes, triggers, batch jobs) 

  • Lightning Web Components (LWC) and UI frameworks 

  • Salesforce configuration (Flows, objects, automation) 

  • Ensure adherence to Salesforce best practices and minimize technical debt 

  • Drive reuse of components and platform standardization 

 

Architecture, Governance & Standards 

  • Partner with enterprise architecture teams to define scalable Salesforce solution designs 

  • Enforce platform governance including:  

  • Data models and field standards 

  • Reusable component design 

  • Naming conventions and coding standards 

  • Align solutions with enterprise architecture, compliance, and security requirements 

 

Integration & Enterprise Ecosystem 

  • Oversee integrations between Salesforce and enterprise platforms including:  

  • Java microservices and APIs 

  • Event-driven platforms (Kafka) 

  • Legacy and cloud systems 

  • Ensure data consistency and reliability across systems 

  • Support real-time and batch integration strategies 

 

DevOps & Release Management 

  • Drive CI/CD adoption and release automation using tools such as Copado, Jenkins, or Git-based pipelines 

  • Ensure reliable deployment processes and release quality 

  • Promote strong testing practices, code reviews, and automation 

  • Improve developer productivity and engineering efficiency 

 

Production Support & Operational Excellence 

  • Ensure high availability, performance, and stability of Salesforce applications 

  • Establish L2/L3 support models and incident response processes 

  • Lead root cause analysis and continuous improvement efforts 

  • Drive observability, monitoring, and alerting practices 

 

Security, Risk & Compliance 

  • Ensure Salesforce solutions comply with enterprise security and regulatory requirements 

  • Enforce role-based access controls, data protection, and auditability 

  • Partner with risk, audit, and compliance teams to meet control objectives 

 

Business & Product Collaboration 

  • Partner with product managers and business stakeholders to translate requirements into technical solutions 

  • Align engineering priorities with strategic business goals 

  • Support roadmap planning and prioritization for Salesforce initiatives 

 

Innovation & AI Enablement 

  • Drive adoption of new Salesforce capabilities, including AI-driven features (e.g., Agentforce) 

  • Identify opportunities to improve customer experience, automation, and operational efficiency 

  • Support ongoing platform modernization and transformation initiatives 

 

Required Qualifications 

  • Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience) 

  • 7+ years of Salesforce platform experience (development and/or architecture) 

  • 3+ years of experience leading or managing engineering teams 

  • Strong expertise in:  

  • Apex, Lightning Web Components (LWC), and Salesforce configuration 

  • Salesforce data modeling and platform architecture 

  • CRM processes (Sales, Service, Onboarding) 

  • Experience with:  

  • REST/SOAP APIs and enterprise integrations 

  • CI/CD pipelines and DevOps practices 

 

Preferred Qualifications 

  • Salesforce certifications (Platform Developer, Architect track, or equivalent) 

  • Experience with:  

  • Salesforce CPQ, Service Cloud, or Financial Services Cloud 

  • Event-driven architectures (Kafka or similar) 

  • Cloud platforms (AWS, Azure, or GCP) 

  • Experience in financial services or regulated industries 

  • Exposure to AI/automation within Salesforce ecosystem 

 

Key Skills 

  • Engineering Leadership & Talent Development 

  • Salesforce Platform Development & Architecture 

  • CRM & Customer Experience Systems 

  • Integration & API Design 

  • DevOps & CI/CD 

  • Governance, Risk & Compliance 

  • Problem Solving & Decision Making 

 

Success Criteria 

  • Delivers scalable, secure, and high-quality Salesforce solutions aligned with enterprise standards 

  • Builds and retains strong engineering talent and leadership pipeline 

  • Improves delivery predictability, efficiency, and system reliability 

  • Drives reuse, cost efficiency, and platform standardization 

  • Aligns engineering outcomes with business and customer impact 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

Skills Required

  • Bachelor's degree in computer science, engineering, or related field (or equivalent experience)
  • 7+ years of Salesforce platform experience (development and/or architecture)
  • 3+ years of experience leading or managing engineering teams
  • Expertise in Apex, Lightning Web Components (LWC), and Salesforce configuration
  • Salesforce data modeling and platform architecture experience
  • Knowledge of CRM processes (Sales, Service, Onboarding)
  • Experience with REST/SOAP APIs and enterprise integrations
  • Experience with CI/CD pipelines and DevOps practices
  • Salesforce certifications (Platform Developer, Architect track, or equivalent)
  • Experience with Salesforce CPQ, Service Cloud, or Financial Services Cloud
  • Experience with event-driven architectures (Kafka or similar)
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Experience in financial services or regulated industries
  • Exposure to AI/automation within Salesforce ecosystem
  • Familiarity with release automation tools such as Copado, Jenkins, or Git-based pipelines

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

US Bank Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

Similar Jobs

Optum Logo Optum

Software Engineer

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Chennai, Tamil Nadu, IND
160000 Employees

Optum Logo Optum

Assistant Manager

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Chennai, Tamil Nadu, IND
160000 Employees

Pfizer Logo Pfizer

Manager, Quality - Digital Systems

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office or Remote
2 Locations
121990 Employees

Pfizer Logo Pfizer

Senior Associate, Database Analyst, Clinical Database Management

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office
Chennai, Tamil Nadu, IND
121990 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account