Jobs at US Bank

Manage and coordinate operational activities for assigned areas, lead and develop teams, ensure compliance with policies and regulations, improve operational systems and procedures, and deliver quality service to internal and external customers.

Processes physical mail, fraud and dispute documentation, and customer correspondence in a high-volume operations environment. Responsibilities include researching account and case information, entering and associating data, preparing documents for scanning and indexing, completing routine system-based tasks, investigating exceptions, escalating issues, and supporting cross-functional operational workflows. The role requires accuracy, reliability, strong numerical data entry, comfort using multiple computer systems, and flexibility for cross-training. It is fully onsite five days per week in Fargo.

Provide consultative financial solutions to small businesses ($500K–$2.5M revenue). Conduct outside prospecting and relationship development, open accounts, identify product solutions, service accounts, and collaborate with branch and business partners to meet revenue and growth targets.

Provide advice-driven investment conversations to clients with $25k–$250k in investable assets within a team-based advisory model. Discover client needs, educate, recommend investments, grow assets, meet individual production goals, and collaborate regionally to develop opportunities.

Provide consultative financial solutions to small businesses ($500K–$2.5M revenue), grow relationships through prospecting and routine outreach, open accounts/products, service client needs, collaborate with internal partners, and meet assigned revenue and growth targets. Role requires on-site work and some driving for outreach.

Lead governance and execution for PMI Sales by establishing prioritization and decision frameworks, managing a portfolio of sales enablement initiatives, coordinating cross-functional execution, tracking KPIs and business outcomes, driving stakeholder communications and change management, and improving operating effectiveness to ensure initiatives deliver value and adoption.

Design, develop, test, operate and maintain full-stack banking software. Own production-ready code, perform code reviews, ensure scalability, reliability, security and compliance, and support DevOps/CI-CD and modernization efforts.

Analyzes and improves systems, workflows, and operating efficiency for the USBA Operations Life Events department. Evaluates costs and savings, recommends technical and procedural changes, supports application modifications, develops test plans, performs testing, tracks projects and processing statistics, prepares management reports, communicates policies, and monitors regulatory updates for compliance.

Develop and maintain a profitable network of correspondent loan originators. Train partners on loan programs, coordinate underwriting, commitments, closings and funding, enforce quality control, gather market intelligence, and attend industry events to drive whole-loan purchase production.

Defines ambiguous business problems, translates stakeholder needs into executable technical requirements, maps current and future processes, and recommends sustainable automation- and AI-enabled solutions. Validates feasibility through prototypes and proofs of concept, identifies system dependencies and infrastructure needs, and aligns recommendations with platforms, costs, scalability, and delivery timelines. The role operates as a hands-on individual contributor and may eventually establish the discipline and lead junior talent.

Lead and grow an India engineering team for the Money Movement Capability, drive delivery of scalable, reliable payments systems, provide architectural guidance, manage cross-team partnerships, enforce quality and incident processes, and mentor engineers while aligning technical execution to business strategy.

Processes and reviews customer account documentation, updates records, reconciles transactions, researches inquiries and disputes, and documents resolutions. Responds to customer requests, prepares reports, maintains accurate records, resolves issues, escalates when necessary, and ensures compliance with internal policies, regulatory requirements, service standards, and quality expectations. Collaborates with internal teams to support consistent customer account resolutions.

Leads the National Lockbox operation and manages direct reports in daily payment processing. Oversees accuracy, timeliness, operational overflow, employee performance scorecards, and administrative leadership activities. Supports a fast-paced, on-site processing environment while ensuring compliance with procedures, applicable laws, and service standards.

Design, develop, test, deploy, and support scalable software and data solutions including data pipelines, APIs, microservices, integrations, and reporting. Collaborate with product and platform teams, ensure secure maintainable code, drive troubleshooting and performance tuning, participate in architecture and code reviews, and support cloud, DevOps, and modernization initiatives to improve data reliability and operational efficiency.

Provide consultative financial solutions to small businesses ($500K–$2.5M revenue). Prospect and deepen client relationships through outside sales and routine calling. Handle account openings, product recommendations, servicing, and collaborate with branch partners and business lines, referring complex needs to Business Banking.

Lead enterprise cost allocation, governance, and financial transparency efforts. Design and evolve allocation methodologies, drive cross-functional initiatives, advise senior leaders, develop governance and decision frameworks, assess financial impacts of changes, and improve processes to enhance accountability and organizational effectiveness.

Manage and grow a nationwide portfolio of corporate, commercial, and municipal clients through virtual relationship building, solution-based selling, end-to-end deal management, pricing and negotiations, account monitoring, and collaboration with product partners. Drive revenue, client retention, and compliance while supporting day-to-day client service and executing relationship plans.

Lead design, implementation, and maintenance of on‑prem and cloud infrastructure. Drive automation and IaC, manage Linux production systems, scripting (Python/Go/Shell), modernize workflow orchestration, ensure 24×7 operational reliability, incident management, security and vulnerability remediation, and influence cloud-native platform engineering and CI/CD practices.

Support Private Wealth Management advisors by soliciting, developing, and retaining high-net-worth client relationships. Perform investment and financial statement analysis, prospecting, pipeline management, and identify growth opportunities. Provide recommendations using financial planning tools and develop client-facing skills toward a Portfolio Manager Partner role.

Lead SOX internal control assessments and walkthroughs, document and evaluate business processes and controls, identify gaps and remediation, perform third-party vendor and deficiency evaluations, consult with business lines on control design and process changes, and liaise with internal and external auditors.