Software Engineering, Customer Success

Posted 2 Hours Ago
Easy Apply
Hiring Remotely in United States
Remote
115K-135K Annually
Mid level
Artificial Intelligence • Marketing Tech • Mobile • Software
Attentive is the AI marketing platform for leading brands.
The Role
Join Attentive as a Software Engineer to develop scalable software solutions across the full software development lifecycle, enhancing customer experiences and ensuring code quality. Work involves collaborating with Product Management and Design teams while innovating with new technologies.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. 

We’re looking for a self-motivated, highly driven Software Engineer to join our Tactical Engineering team to build and support bespoke implementations to launch and retain high value clients. As a key contributor, you'll architect, develop, and maintain robust, scalable software solutions. Your responsibilities will encompass the full software development lifecycle, from front-end user interfaces to back-end systems. You'll work on technical projects and drive innovation. If you're passionate about technology and eager to make a significant impact, we invite you to join our team.

What You’ll Accomplish

  • You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
  • Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
  • You have a proven track record of building applications that maintain a high bar of quality.
  • You are excited by new technologies, but are conscious of choosing them for the right reasons.
  • You understand how to partner with Product Management and Design to meet the user’s needs without sacrificing quality or accruing tech debt
  • You deeply loathe regressions, and take proactive steps to protect against them through a variety of testing techniques

Your Expertise

  • Proven experience as a Software Engineer on enterprise level applications with a focus on high throughput scalable systems
  • Proficiency in Java and strong understanding of object-oriented design, data structures, algorithms, and optimization
  • You have development experience with databases such as MySQL or PostgreSQL
  • You have worked with frontend technologies such as React and TypeScript 
  • You have experience with object oriented languages, relational database modeling, and micro-service design
  • You have a proven track record of building applications that maintain a high bar of quality
  • You are excited by new technologies but are conscious of choosing them for the right reasons

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $115,000 - $135,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-MM1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Top Skills

Java
Micro-Service
MySQL
Postgres
React
Typescript
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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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